Taco Bell — Restaurant in Morton

I recently visited Taco Bell with high expectations, but unfortunately, the experience left me thoroughly disappointed. From the moment I walked in, it was clear that the level of service was far below what one would expect from a fast food establishment.

Firstly, the staff appeared indifferent and disengaged, lacking any sense of urgency or willingness to assist customers. The wait time at the counter was excessive, despite there being only a few customers ahead of me. It felt as if the employees were simply going through the motions, paying no attention to the needs of the patrons.

Moreover, the order accuracy was abysmal. Despite placing a simple and straightforward order, my food was prepared incorrectly. Not only did they forget to include key ingredients, but the items that were included seemed hastily thrown together, lacking the usual Taco Bell quality and presentation.

To make matters worse, the cleanliness of the dining area left much to be desired. Tables were dirty and had not been properly cleared, while the floor appeared neglected and littered with debris. This lack of attention to basic cleanliness added to the overall disappointment of the visit.

Lastly, when I attempted to address my concerns with the staff, I was met with apathy and indifference. The employees showed no willingness to rectify the situation or even apologize for the subpar service. It was clear that customer satisfaction was not a priority for them.

In conclusion, my experience at Taco Bell was incredibly disappointing. The lack of attentive service, poor food preparation, and overall disinterest in providing a positive experience left me feeling frustrated and dissatisfied. I hope that Taco Bell takes note of these issues and makes the necessary improvements to restore the reputation they once had for quality...

First off I ordered door dash at 11:30 and then pressed pick up , when I get there the doors where closed and mind you I showed up at 11:35 when the sign on the door says that the store closes at 12am or later . Then I proceeded to walk through the drive way because the doors were not open so I showed the person working at the door and mind you the first person I talked to was kind I didn’t catch her name but she had red hair and she was very kind and said that the order has not just come in yet so I waited 10 minutes and then talked to her again and she said that I could just order from the drive through , but when I went to order threw the drive through the manager of the store that was working who was very rude and swore at me and denied that i had ordered even though i showed them my order conformation , she then proceeded to say that i wasn't aloud to order even though they were still open she was very rude and unkind and i would consider firing her or lowering her from the position that she had and make the kind woman with the red hair up to manager . ps the food was also not even good after waiting 30 minutes and i am overall very disappointed with the service , quality and food that came...

Mobile order? Drive-thru? Doesn’t matter — this location just can’t get it right.

I’ve been coming to this Taco Bell for nearly 8 years, and the service has gone downhill fast. I usually order through the app to avoid confusion and mistakes, but lately, that hasn’t mattered at all.

Mobile orders are no longer left on the pickup rack (understandable because of theft), but instead of being efficient, food just sits on the back counter while employees stare at you. I’ve had to make eye contact with multiple staff members before anyone even bothered to hand me my bag. Inside, after 5 p.m., the evening crew seems totally disorganized compared to the friendly and quick daytime team.

Most recently, I gave them another chance through the drive-thru around 5 p.m. I spent over $4 on an item that wasn’t even in the bag. On top of that, my girlfriend’s 3-Cheese Flatbread Melt was wrong — it came with chicken and steak when she only wanted steak. Other items were lukewarm, some just flat-out disappointing.

After two strikes in a row, I’m done wasting time and money here. Management needs to be replaced and the crew retrained. Until that happens, I can’t see myself ever coming back to...