Anytime Fitness — Local services in Moscow

I have been an Anytime Fitness member for almost 15 years, starting out in Moscow and then switching to Pullman when I relocated to Pullman. A few months ago while Washington was in the process of re-opening the first time, there was about a 4-6 week period where the Moscow gym was open and operating (with pandemic guidelines), but the Pullman gym wasn't. Since Anytime Fitness gives members the benefit to work out at different locations, I chose to work out in Moscow during this few-week transition period while waiting for Washington gyms to reopen. During which, very few people were using the gyms, there was no crowding whatsoever. Didn't have to compete for a machine or even work out next to anyone. After my second day working out, I was CHASED out to my car by the owner of Moscow Anytime Fitness, YELLED AT for using the facilities, and told that if I had intended on using the facilities going forward I would have the window of 8pm-5am to use them. How gracious to "allow" members from other gyms the opportunity to work out during the most inconvenient hours ever when we join the gym with the understanding we can work out "anytime" at any location. Due to my work schedule, those hours did not work for me. I was amazed at the unprofessional conduct and unwillingness to accommodate a member during a pandemic that has been paying monthly dues for YEARS. If you don't want members from other locations working out in your gym, then maybe don't own a gym that gives that as a benefit to its members.

It's also really baffling to me that the owner was more concerned about screaming at me for doing something "wrong" (ya know, using the gym) then he was about earning my trust and switching my membership to Moscow so I could start paying a higher rate to him. Bad...

I’ve been working out at Anytime Fitness in Moscow for over a year. My personal trainer, Widchel, is absolutely amazing! He’s incredibly passionate about what he does, demonstrates movements when I have any uncertainty, and pushes me to increase my reps while maintaining efficiency. The rapport between the two of us is one of the reasons why I continue going to the gym. It is evident that he cares about his clients well being and he strives to make connections with them.

The only reason why I’m rating this gym a 3 is the price as well management. I pay $50 a month for unlimited training, as well as $75 a session for personal training. This seems steep considering I could drive over to Pullman, sign up for Planet Fitness, and get access to all new gym equipment, a much larger facility, and spa and other features for half the price I pay at Anytime. In addition to that, I could bring a friend for free. When I inquired about bringing a friend who was interested in personal training with me, I was told by management that this wasn’t possible without a separate membership and that the training session wouldn’t land a discount. I’ve trained at other gyms who discount a training session when additional people are working out. To me, this is evidence that the gym’s management is more concerned with financial gain than truly helping their clients. I hope that this changes or else many might leave for...

Started a membership WAAAY before COVID..when COVID hit, I didn’t feel comfortable going to the gym any longer and also had some financial issues due to the pandemic. I called to beg them to let me out of my contract and they refused. I asked to speak to Tony, the owner and the lady I spoke with told me no, I could not speak with him because he would tell me the same thing she told me. I’ve been trying to get someone to take my membership over since OCTOBER with no luck. I called again to ask for advice on how to get someone to take my membership over and was told that “I’m doing transfers every single day, it’s not hard to find someone to take it over.” So here I am, still uncomfortable going to the gym and still paying $60/month for something I don’t use. I do not recommend EVER signing a contact with them, or with any gym for...