Mattress Warehouse of Charlotte - Mount Holly — Local services in Mount Holly

I don’t usually leave reviews, but the experience I had purchasing our mattress with Michael deserves to be recognized!

From the moment we walked into the store, Michael greeted us with genuine warmth and professionalism. He wasn’t pushy or salesy, just incredibly patient, knowledgeable, and attentive to what we actually needed. He took the time to understand our preferences, sleeping habits, and budget, and used that information to guide us through several options without overwhelming us.

What stood out the most was how well he knew his stuff. Michael explained everything, from mattress types and materials to warranties and proper support, clearly and confidently, but without making us feel rushed or uninformed. He answered every question with ease and never once made us feel like we were asking too much.

He made what could have been a stressful or confusing experience feel comfortable and straightforward. We never felt pressured to buy; instead, we felt empowered to make the right decision for my husband and I.

This was, hands down, the best mattress shopping experience I’ve ever had, and it's all thanks to Michael. If you’re in the market for a mattress and want someone who is both professional and personable, ask for Michael. You...

We walked in to Mattress Warehouse with hopes of a bed we could take home tonight. My husband already knew which bed he wanted. After we were immediately greeted by Michael Morrison and talking to him for a bit we did in fact leave with a new mattress but not the one my husband was so set on. Michael walked us through several different styles, firmnesses and price points until we were satisfied. He showed us top of the line as well as reasonable options. We also ended up getting an adjustable base which we didn’t even know we wanted. We walked in tonight out of desperation because of my husband’s back pain and are able to leave happy due to Michael’s amazing customer service and willingness to do what he could to make us happy. And I can’t wait for us to be able to get a good comfortable nights sleep on our new bed. If you’re in the market for a new bed check out Mattress Warehouse first, you will not regret it. And ask for Michael! 10 outta 10! Thank you so...

I was calling around looking for box springs for a king size bed and had the best experience with the team from Mattress Warehouse. My first phone call was to the store closest to me. I spoke with John who was so nice and extremely helpful. His store didn’t have the box springs I needed so I was just going to place an order for them. He took it upon himself to call the other locations to see if they had them in stock. He called me back to tell me that the Mount Holly-Huntersville store had them. I then call Maya at that store and she was super nice and very helpful answering all my questions. When I got to the store to pick up the mattress, Michael greeted my husband and I. He was so kind, personable, and genuinely interested in helping us! I really felt like a valued customer. I would definitely shop for my next mattress set at Mattress Warehouse and will be recommending them to...