We dropped my wife's ring off for a repair with new stone & a little upsize, I was told we would get a call the next day on price with details, didn't hear anything for days, I called in and they said they just seen the ticket, it never even got taken care of ! When we went to pick it up I asked for a little discount for the problems, I was told no ! I had looked at a men's ring for myself when we dropped hers off, but no I wasn't gonna give them more...
Read moreThe best service you could ever ask for. They not only recognized me from coming in before but helped me find the perfect gift when I had a limited idea. Everything from firearms to earrings I've gotten from here as been amazing. If you dont know what you're looking for they definitely will. The crazy good gift wrapping will definitely make it special as well. All I can say is you will not be disappointed, and I cant thank...
Read moreFriendly, prompt, patient customer service! Very reasonable prices! I’ve bought several different items from the Castle over the past 3 years and I have zero complaints about anything I’ve purchased here. Richmond, Rd Lexington, KY and Indian Mound Dr. Mt. Sterling, KY … Both locations have provided an excellent shopping experience! I will certainly remain a customer at the Castle for many...
Read more