Quick Lane at Lynch Ford Chevrolet — Local services in Mount Vernon

I've taken my truck to Lynch for service four times now, hoping for the quality customer service a dealership should provide. Unfortunately, each visit has been a disappointment.

The service completed by the technicians has been no problem. However, the check-in and check-out process is enough for me to never come back. The service advisors and cashiers are rude and dismissive.

Because of these repeated interactions, I won't be returning to Lynch for service. I was willing to pay a premium for dealership service, but the customer service hasn't lived up to the price. My biggest regret is coming back thinking the service...

Originally, I went there to get an oil change but had my transmission go out as I pulled into their parking lot. They were so kind to give me a ride back to Cedar Rapids, and I asked them to repair my vehicle. In just a few days, they found another transmission at a great price and proceeded to repair my vehicle. They even sent a shuttle to come get me so I could pick up my car. Runs great now and I even seem to be getting an additional 6 miles to the...

I enjoy taking the truck to Lynch Ford,as I trust them to keep my truck looking and running like new I also like the way I'm treated by the staff They always keep me up to date on services done and the condition...