Sleep Station Mattress Outlet — Local services in Munford

I purchased a mattress and box spring from the Memphis location which was a smooth process. The guy that sold me the mattress said that I could store the mattress there until ready for pickup. I didn’t pick the mattress up, then out of no where the Memphis location closed without notice. Therefore I’ve been calling the Munford location for MONTHS… Initially I wanted a refund but being that I’m about to move I want to just have the mattress instead. I speak with the same lady when I call and she tells me her boss hasn’t gotten back to her about a resolution. I asked what was there form of communication because you would think they are mailing letters to each other based on the slow response times. She tells me they speak through text. The owner seems EXTREMELY unconcerned just based off the delayed response to his staff about a resolution to a...

A few months ago we were in the market for two twin mattresses. We always try to shop local, especially in our small town. Fast forward 2.5 months or so and one of the mattresses is FALLING APART, literally, at the seams. When I called to inquire about it because we were told these were GREAT mattresses, I was told that it “must be bad stitching,” and that our only option was to “just buy a new one.” There were extenuating circumstances surrounding the purchases of these two mattresses and now we’re being told that there is absolutely nothing they can help us with. It’s a shame that it could happen to anyone at any given time and the store and those who are in charge don’t care a bit about...

Mike and Cyrus took very good care of us. My father was hospitalized and needed a new bed to safely get in and out of while he heals back at home- All my questions were answered and they worked with me to invest in a bed I could afford. The frame was in great condition and direct to assemble, well made. It is a HIGH QUALITY mattress and I did a lot of research- An impressively great deal! Thanks again. I'll be coming back for my next mattress. These guys really saved me and took a big weight off...