Big Lots — Local services in Murfreesboro

Had to share. Today I over bought Christmas Sale items at Big Lots Murfreesboro ( great deals!) The cashier extremely kind and helpful. Sets of white lights I thought were a Christmas sale, were not. Cashier checked assuring they were not on sale. In a professional and respectful way the cashier, gentleman she asked and another cashier all explained it was a spring item placed among Christmas items. I was impressed and clearly understood why I could not get the white Christmas lights at sale price and they all wanted to make sure I understood and thsnked me for understanding. When returning my cart in the parking lot a Big Lot cart attendant dashed over to me as I was returning my cart to assist and thanked me! The store is clean, organized, with a friendly helpful staff and I was pleasantly surprised. I left the parking lot feeling grateful I went and will start visiting this...

Went into the store last night with my mom to look into buying a couch. We spoke to a very nice lady who helped us and we decided to order the couch this morning. When we called this morning to confirm details of the order and ask a few questions, the lady in the furniture department was rude and short and basically told us she didn’t want to help us because she was busy. I understand the stress of being busy during the day in the work place, but treating customers like they are a bother is unacceptable. I work very hard for my money and now I will be spending it elsewhere and letting other people in our community know not to shop here. ...

My initial visit to the furniture department was not the greatest as it seemed as though I was a bother by the young man working at the time, mind you not busy by any means. I called the Franklin location and spoke with Kristy who went above and beyond for me to get the piece of furniture that I was initially trying to buy at this location. She reached out to the furniture manager, Michael, to help me get the couch that I was trying to get that morning and made sure that I was taken care of. Michael, was great as well as Kristy from Franklin!! They both deserve to be recognized for their superior customer...