Rent-A-Center — Local services in Muscatine

honestly if there was a no star review thats what i would choose. Every time I go in there i feel like i am rushed out the door, or like just being there was a bother. I got a laptop that i ordered online, I was approved and everything for my item but to contact the store to set up pick up. I get there to get it and the manager is in her office, she yells out a few questions, none of which she lets me answer before shouting out the next, I get paid bi-weekly so I wanted to set up the payments accordingly, to which I was told you dont even have a payment for a month. So that never got done and now I will have to make 2 payments every 2 weeks. I have already gotten a few things from here before that are already paid off now, I have never felt this way when dealing with this branch before, I dont know if its a new team or what, but if i didnt need this laptop for school I would give it back so i dont have to deal with any of...

Rude as h*, forgot my cord and remote, said they bring it to me. Never did, I had to go get myself after calling them for over a week straight. I couldn't watch it the whole time. Then upon watching it, it started turning itself off. Been calling them for over 2 weeks about it now. They say they will switch it out with a different one and call me back. I get told this every day I call by a different person. Still have a TV o can't watch and paying every week for it. This is ridiculous! They should ha e kept Luis. I want a district manager to call me asap. I'm about to cancel my whe order. This is...

Washer went bad, they gave us an older model, kept charging us for the newer model while it was being "fixed". They never contacted us about returning the original model or if it had even been repaired. Then the replacement stopped working! DOESN'T BUILD CREDIT, JUST GO ON FACEBOOK MARKETPLACE BEWARE!!!!! You end up paying 5X the amount of a brand new item, but it's old and used, should not cost upwards of 5...