I came into this store with a custom ring design idea, and the crusty old hag behind the counter acted as if she could not be bothered with entertaining a lowly prole. I had to quickly pull out my phone to check my GPS. I was in fact still in Naperville, but she seemed to think her store was in Beverly Hills. Her condescending and vague responses made it painfully obvious that my potential business was not a concern. This woman was the type of detestable individual that Hannibal Lecter would cannibalize in the name of performing a public service.
I had just come from Perle Jewelers down the street and they were very accommodating, and happy to share their expertise. Pearle ended up receiving my business and I was very satisfied all-around! I would not even give BK Jewelry a...
Read moreMy husband and I bought both of our wedding Rings from Betty at BK. We were able to bring my engagement ring to her, and she helped us find a matching wedding band.
Her hospitality, and her eagerness to find something that worked with us, and within our budget has been what has kept us coming back again, and again. Her store is well kept, and she's always welcomed us with open arms, and a dog treat (for our dog of course) whenever we're in the area.
She's since then helped us with all our jewelry needs for each other, and for our children, and I recommend her to...
Read moreI met the owner of the store when my mother and I came in to look at engagement rings. She was incredibly off putting and rude. Made the engagement ring process feel like an interrogation, and did not provide any useful help. I have never felt so uncomfortable while shopping. Worst customer service and attitude. Save yourself from a frustrating experience and go to a store where the owners are virtuous and...
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