Ava Nails — Local services in Nashua

I wish that i could rate this place a zero star because this is by far the most dreadful nail salon i have ever been to. Terrible would be an understatement. I called in and made an appointment come to learn that my appointment was pushed 30 minutes past the appointment time. I waited patiently my turn even though i was promised an earlier time and when i was brought to my seat the man was being rude when i was deciding which color i wanted. I asked them how much what i wanted to get would cost and it seemed as if they didn’t want me to get what i wanted and tried to convince me to get something else by telling me it would be more expensive so it would save him less time. Already i was greeted with such pushy and impatient service, in addition to this, i am a Vietnamese speaking woman and the entire time i overhear him and the other nail techs talking trash about me. They were all asking him what was going on and convincing him to rush and hurry up with me and to get me out of the door so they didn’t need to do acrylic nails or anything that i was asking . The woman who was running the place is the most obnoxious and disgusting woman i have ever met. She kept telling him to Rush his clients and calling the customers mean names. She was so obnoxious i literally was appalled in my seat. My male nail tech kept convincing me to get what they wanted me to get to save them the hassle. It was as if they didn’t care nor wanted good business. I had just been sitting there for not even five minutes and this is all happening in front of my eyes. The lady even referred to me while asking him about me as a witch. She’s asked him In Vietnamese to “tell witch not to get that done and to just get it colored so you can get her out”. I have never had such terrible service in my entire life and to be talked down on by a bunch of strangers who are suppose to be professionals and didn’t even know me or were given Any reason to be treated the way that i was today. These people were very disrespectful And they were not professionals In any manner. I sat in my seat while my male tech was cleaning my feet for a pedicure in Vietnamese to stop because i was leaving the establishment so that they didn’t have to put up With me any longer since my presence and business was not welcomed. Before i left i told him that if there ever was future customers they didn’t want to give their business to, to spare them their time and give them some Respect to reject them rather than accept their business and ridicule them during their experiences. I then walked out after paying when i definitely shouldn’t have. I didn’t get an apology or any regard for their terrible services. I’m never...

Went in for a mani/pedi.. pedicure was great but I was talked in to the dip manicure by one of the techs even after I told her no a few times. I give in and say yes fine let’s do it. The girl tells me my nails need to be shorter for it, she cut them so short that my fingertips are sensitive. Then she starts dipping my nails but I didn’t understand because I needed a manicure first. She told me that it is done after and it doesn’t work that way so I believe and trust the nail tech and let her keep going. Afterward when she tells me I’m done I asked why my cuticles and shaping of my nails wasn’t done she said that is $15 extra to the $36 I was already paying for the dip. I told her that’s what I was expecting to be done and she said it’s too late but can do a little for $5 more. I said no then said she would do it for free but she didn’t do anything, my nails looked horrible. The dip itself was nice if it was on my longer, manicured nails. I didn’t want to cause a scene there but the owner and nail tech obviously saw I was upset and brushed it off. I called back for a refund because I left very upset as I have big plans for the weekend and wanted my nails to look nice. Quinn unfortunately was the one who answered the phone and said if I come back tomorrow he can fix them which I think he meant give me a manicure and redo the dip. This morning my nails were so sensitive because of the shortness and I decided I just wanted a refund not to mess with them anymore. When going there today Quinn helped take the dip off in order to give me the refund which turns out comes out of his pay. He wasn’t even the one who mislead me or messed up! He was very nice and I felt terrible taking the money back knowing it was from him. The owner was a coward and ignored me the whole time, wouldn’t say anything knowing how upset I was. I truly feel taken advantage of and for the owner to have this poor employee handle it is sad. It’s unfair putting me in...

It’s a spacious and comfortable salon that does simple gel manicures, but unfortunately the quality of work was nowhere near my standards. They refused to do the gradient design I originally wanted, so I chose a different design instead. The picture shows what I received versus what I asked for.

I kept asking if the nail could be shaped differently, left longer, and if the tip could be painted differently, but the lady refused and said “it would look better” how she was doing it. My friends and I were the only three people in the entire salon and the ladies were so rushed, constantly getting up and moving around, and speeding through the process. It was not a relaxing experience at all, I got a bunch of cuts during the buffing/cuticle trimming. I also asked for the designs to be redone and she refused initially, then redid it the same exact way. The acrylic was also laid on so thick! It took the next salon 30+ mins and 6 different acetone washes to get it off!!

The design and the shape of the nail itself are nothing like the reference. It’s so tragic that I spent $70 dollars on this! I won’t be returning here.

The ladies themselves were pretty nice and welcoming, they smiled and provided lots of color options. It just felt so rushed and careless. If you’re looking for a simple mani/pedi then this may be a nice fit. However, if you want something with more detail or more carefully done, it’s best to...