A New Day Massage & Foot Spa — Local services in Nashville-Davidson

So, I tried this place a few times but yesterday was the last time. The man who was giving a very poor massage smelled heavily of cigarette smoke which was really gross considering he had his hands on me. I asked for a foot/head massage. Very little time was actually spent on my feet or head. He was super focused on legs/arms. Also, YIKES, he was way too hard. I tried to correct the pressure a few times but he was not very good. But that's not the worst part. They make you pay in advance...which is annoying to me...but ok...whatever. I asked if I could tip after (because why would I tip for a service I haven't received yet) and they said sure. Well, I did not enjoy my experience so afterward I walked out. They literally came to my car window as I was leaving with the receipt and said "Do you want to tip with your card or cash?" I mean...take a hint folks! VERY UNPROFESSIONAL. Don't chase your customers down. I will definitely...

I am so disappointed. I had to ask over and over for the massage lady to use more pressure. It seriously felt like she was barely touching me. REPEATEDLY she said okay and nothing changed. Then I was told harder is not good. I tried to explain that I am paying for this service and need the massage but can’t feel it. No change. They did nothing but tell me it’s not possible and not good for me. I shortened my 60 minute foot & table massage to just 30 mins. Again, so extremely disappointed because I needed this massage and just wasted money on nothing.

ALSO: another customer who was in the room with me just came up to me as I was leaving to tell me they tried to do the same thing to her but she wouldn’t have it and HER girl did at least do it harder. Clearly this is their thing. They just don’t want to actually WORK and give a...

We booked a couples massage. During the massage, the lady giving me a massage left the room several times to talk to customers. One of the times, she was gone almost more than 5 mins. Very unprofessional. The door was also left cracked open during the massage and we heard people walking by and talking outside. After the massage, they explicitly asked for a tip. When we only tipped for one person, she acted all offended. We mentioned she kept leaving and it was not a good or relaxing experience and she was still shocked at the tip. We promptly left. Would not recommend as they are very unprofessional and guilt you into tipping them more. They need to fix their services and if they want more tip, just raise the base prices and stop begging...