Alcaraz Appliances — Local services in National City

I bought a used dryer thinking by going to a store I would have better luck than buying from a private person on offer up....but that was not the case. I took my dryer home and hooked everything up and it did not even turn on at all. I had to disconnect it and take it back to the store. They worked on it there because they dont do any returns, he fixed the wires and it turned on. I brought it back home and hooked it back up only to find out that it doesn't get any hot air. Called the store and they sent the owner out to look at it. He took the whole thing apart in my garage to find out the coil was bad. He replaced the coil and got it working. Hopefully the dryer works for more than month. I would never buy from this store again. I paid 300 for something that should have worked...

This PLACE is horrible.... we bought a washer and dryer and fridge in March first 2 weeks dryer went out it had a bad motor ... okay they couldn't fix it so they brought us another one. So our warranty was for 90 days ok understandable well after spending 1000.00 on everything the refrigerator goes out almost one month to the day after the warranty expire we find out the fridge is NON REPAIRABLE and nothing can be done this after 2 opinions... so I call them and explain to them what happen the guy goes on to say there is nothing they can do... so i said can you at least come out and look at it we will pay for repairs if need be. The man hung up on me and the fridge only worked all of 3 months... NOW WE ARE OUT OF A FRIDGE AND OUR MONEY.... I ADVISE NOT TO BUY ANYTHING FROM...

These guys will upsell you if you let them!! I called ahead to see about a freezer, and the guy lets me know that they have 4 in the size I asked about. I double check everything with him(price, size, if they take cash), and then go to buy one and the person who "helps" us says they ONLY have a bigger, more expensive option in stock. So I let him know I called ahead of time, and all of a sudden, the 4 freezers that we talked about on the phone magically appear. I understand that they work on commission but don't make me argue with you about a freezer. I purchased my freezer and it's doing okay, but I will never be back to this place. The only reason I bought it here was because we were in a pinch and needed it that day. You can find the same stuff for cheaper at Wal Mart...