Avenue Bar and Grill — Restaurant in Naugatuck

Unfortunately my experience at Avenue Bar and Grill was not good at all. When our table sat waiter asked us if we wanted drinks and we all said start off with water. Waiter puts 4 Poland Spring waters on our table, and walks away. We though ok, this is how they roll. We ordered 2 appetizers, one shrimp and one beef and both were so over cooked. The Beef app was grisly and tough...although the sauces they were in were great. I am a huge fan of paella and so I ordered that. It was listed as M/P so I expected fresh seafood. It consisted of lobster, clams, chicken, shrimp and maybe some sausage. I could not tell because again all protein was OVERCOOKED. The rice was runny and the lobster had clearly been of frozen variety and so over cooked you could not get ANY MEAT. Literally the tail which is supposed to have a big meaty piece literally looked like it was reused from another plate. NO MEAT. I called over the waiter and explained all the protein of the evening was so overcooked and all he said was do I want to speak with the owner instead of taking care of the complaint (valid complaint) on our behalf. I was so irritated because the only other table in the restaurant who sat directly behind us I didn't want to cause a fuss. I also noticed the other table had a pitcher of water on their table, (remember those 4 bottles place on our table without a choice???) cost us $2.00 each. We were not given the option of tap water. Our tab was upward of $180.00 and I can honestly say they made HUGE profit on that meal......there was nothing fresh...we got the leftovers. And for anyone wondering what M/P is for seafood? It's when the seafood is brought in fresh and the market value changes. You don't use M/P for frozen seafood which is a set price for the most part. I know that seafood was frozen as I get seafood every time I eat out and know the difference. Will...

I entered this restaurant on Saturday 09/20 at approximately 4:45/5pm to pick up two orders that were placed online. Instead of being welcomed in, I received a hateful glare and nasty tone while being asked “can I help you?” from the waiter. When I stated I was there to pick up two orders, I was scoffed at and told they were not ready before the gentleman even bothered to check. He then advised me the order would be ready in 10 minutes so I left and came back about 12-15 after. When I returned I waited patiently in the bar area and when the gentleman saw me he rolled his eyes, left, and came back a couple minutes later with one order. I explained there were two orders and he spoke down to me- counting out loud the two items in the bag he brought out. I reiterated there were two separate orders that I was picking up and he then asked what the two orders were, found that the one order already sitting on the counter was the second one and told me “make sure you don’t get them confused”. All of this again with a very nasty attitude and tone. There was absolutely no reason for his behavior and while I have never dined in this establishment and it looks beautiful inside, I do not believe...

I’m not one to normally write reviews, but the food and service here is amazing. Definitely worth a try if you’ve never been! We were there last night to celebrate a friends birthday. To start…. Nothing better than hot fresh rolls to dip in the sauce from the shrimp mozambique and quail appetizers. For dinner, the pork and clam, Portuguese steak and Paella were on point. Besides the food, the owners made us feel like we were guests in their home, and the servers and bartenders were awesome. After dinner dinner we headed over to the bar area and finished the night off with some impromptu karaoke. One of the best...