Butz Flowers & Gifts — Local services in New Castle

Literally went into the store to order my girlfriend flowers to be delivered no problem very nice. Upon delivering them a few days later they misspelled her name to Barry instead of Mary so lucky I was there because they were going to take them back because there was no sender name for her to say yes for sure they were her's even though I gave my name so kinda ruined the surprise romantic gesture it was meant to be. After two days the roses started to die and loose petals and by now which is day 5 have completely died. So for the $95 spent I should have just went to giant eagle and the flowers would still look better than now. I don't know if it was a fluke but my first time ordering from here and I'm highly disappointed with...

Beware! I attended a funereal in New Castle yesterday and couldn't be more disappointed with the arrangement I sent. I understand that sometimes certain flowers need to be substituted. They were omitted. As you can see from the photos they used cheap carnations, 2 roses and filler. More than$200 for carnations. Another guest spent time away from the service trying to resolve the issue of a missing arrangement. Theirs was almost $400 and marked delivered. It wasn’t. We are both from out of town. I’m sure the florist thought we wouldn’t be there to notice but we were. Many of the other guests had poor experiences with this florist. If you do use this florist make sure you follow up to make sure you’ve gotten what...

My daughter ordered Easter Flowers from Butz website, for a friend to be delivered. When the friend received the flowers, she took a picture of them. It was nothing even close to the flowers my daughter ordered. If they couldn’t come close to the arrangement, they should of reached out to my daughter and told her the exact flowers weren’t available. They were roses and carnations, which I know are always is stock. The arrangement she received looked like someone went out back, picked flowers and stuck them in a vase........so much for the Butz reputation. Will go to Giant Eagle next time for...