Sporting Goods Inc — Local services in New Castle

We ordered merchandise for my son's junior tackle football team. The merchandise was weeks late. When we finally received it, it was only half of our order. I then had to call several times and finally I received a text saying my merchandise is in. We paid for my son's name to be on the back of his hoodie, it was not there. Then I received the totally wrong hat. I called and sent an email, with pictures attached showing the incorrect merchandise, with the order form and asked for a refund, and I've received no response. Many other parents have received incorrect merchandise or poor quality and also can not get a hold of anyone. I would not recommend and very poor customer service. Update. . . No name and...

I ordered and paid for my daughter's letterman jacket 2 months ago and still have yet to receive it. The only answer I'm getting everytime I call is, "We'll call you when it comes in" I even told them, if it's the embroidery that is what is taking so long, I can get that done elsewhere. The gentleman's response was, "But can you really?" What the...

I was told that Amy Turk is the go-to person in New Castle for screen printing T-shirts. I have several designs underway (still early) but she was so highly recommended I couldn't go anywhere else!

Update: absolutely no bad surprises in the...