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The service and atmosphere are great. The staff is very nice and friendly. My mom loves this place so at least we eat here once or twice a month. Normally we pick what we want off the buffet. They weigh it and charge us. We have been doing this since they opened many years ago. We have never had a problem.
Today I decided to order take out since I was in a hurry. I ordered Gerneral Tso and fried rice. My General Tso was like mush from sitting on the buffet for a long period of time. You can tell when it has sat on the buffet. The sauce gets real dark. The chicken gets real soft and they breading has no crispiness at all. I figured since that was a let down I would have some rice. I do not know what kind of rice I was given but yuckkkkkk! There was mushrooms and lettuce in it 🤢 Even my fortune cookies were stale! What the heck is going on? Im disappointed man 😭
When then the food and service are good we always make sure to let the staff know how thankful we are. We thank them for the awesome service. We always leave a nice tip. However, just like how I let it be known when the food and service are good. I have to let people know when it is bad. Otherwise how can someone improve if you do not tell them what their doing wrong. Today they dropped the ball 😭
Update: I have been back a few times now. Everything has been great. The above was just a one time situation as I explained. Everything has been great. I have had items from the buffet and I have ordered take out. So glad it was just that one time. This is about the only...
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China Banquet is the best and if your gonna eat there don't b stupid about it. When u go in go to the right and grab a to go container or as many as u need,then u can fill them up with whatever u want from the buffet then you put them on the scale by the register. you pay $4.55 a pound and so u can fill up four containers and pay less than the price of two ppl dining there and with those four full containers u can easily feed eight ppl or four ppl who r big eaters. As for the service the ppl r always sooo nice and always happy to see me. if your dining in u need to understand that they don't have that many ppl working there and the food flies of the buffet so theyre always in a hurry to get more of the food out so ppl can get what they want. For the person who said they didn't like the service get over yourself its not a fancy exclusive restaurant theyre are a small family of ppl working very hard to make a living and make sure that buffet stays stocked and theyre doing a great job. 6 STARS...
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China banquet is an exceptional restaurant for a place like new castle to have! I’ve been a customer for years!
The food is always delicious, fresh, and high quality! The staff is nothing but polite and always go out of their way to help! The atmosphere is incredibly cute with endless decorations, great music, and beautiful ambient lighting through the large front windows!
One of the best parts is how affordable it is! It’s only $11/person AFTER tax before 3:30 and $13/person after tax after 3:30! Thats crazy to me in 2025 given prices everywhere else!
They have a great selection on the buffet that changes depending on day and lunch/dinner time. There’s even more to choose from on the takeout menu! I highly recommend the Sizzling Chicken, Butter Pepper Potatoes, String Beans, and Steamed Dumplings from the buffet! The boba is seriously tasty too!
It’s an overall great place that’s been a long standing business in New Castle for many reasons! It would never be wasteful to spend your...
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