Unimpressed. After letting us know that we needed to get our documents back to them in a timely manner (which we did, often within 30 minutes), their team sat on or just forgot about the information we sent causing us to incur additional fees, to nearly miss our closing date and lose our mortgage rate. The continued to present us with poorly communicated challenges rather than the solutions you'd expect from a company that deals with these issues every day. Maybe they're good at handling a basic transaction (what title company isn't?) but when it's anything slightly out of the ordinary, they seem incapable or unwilling or both. There are plenty of title companies in town and they all get a fee for doing the job. If they can't do the job or cause things to become more complicated and costly, what are they being paid for? We are 100% unsatisfied with Fleur de Lis and would...
Read moreFleur De Lis Law & Title was recommended by our agent at Latter & Blum to help with closing on a property in New Orleans. My past experience with Title Companies pretty much made me think - they're all the same. Functional, but no differentiation.
That is absolutely NOT the case with Fleur De Lis! They are absolutely wonderful. Our main point of contact was the amazing Rebecca Molyneux, and she went so above and beyond to help us solve problems of all types that arose on the way to our Closing. She even came to meet us for signatures in a torrential downpour to help us stay on schedule. Even after Closing the FDL team continues to help us. I wouldn't work with anyone else for Title...
Read moreThe only person at this firm that I’d like to acknowledge and applaud is Ms Sarah Stone. Her commitment and dedication to providing both professional and reliable service during our family’s time of bereavement distinguish her as a jewel and asset to Fleur de lis.
She basically came in and single-handedly salvaged our legal case from ruin after about two months of blatant incompetence at the hands of some of her colleagues who shall remain nameless.
She explained the process clearly—once she was handed the reins after several unacceptable blunders— and carried things to term once legal filings began.
Thanks again, Sarah, for being a BEACON OF LIGHT at the end of our...
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