Sanderella Salon & Spa Inc — Local services in New Tazewell

I had a terrible experience here and wouldn’t recommend this salon to anyone. My hair was completely fried after a bleaching session, despite it being very healthy from a year of prenatal vitamins and treatments. Instead of taking responsibility, the staff and management argued with me, called me a liar, and refused to acknowledge the damage they caused.

The manager, Tammy, even posted about me on her private Facebook, claiming I didn’t know how to style my hair and that it wasn’t their fault it was burned. One of the stylists posted on TikTok the next day joking about clients' hair frying while she was in the middle of an argument with her baby daddy—completely unprofessional.

After a week of being treated poorly, I was finally issued a refund. I then went to a well-known professional stylist in Morristown who had to cut my hair to shoulder length and told me it was too damaged for any more bleach. She said I’d need to wait at least a year before attempting to bleach it again, or it could fall out.

To top it off, the manager even told me she “hopes I get what I deserve.” Hands down the worst experience I’ve had with a salon—unprofessional, careless, and unwilling to take...

They rob their students, the website says $7000 for the nail program but it’s actually $10000+. The crappy owner makes her students achievements about her on their graduation “everyone has to match and buy our black gown and cap or you won’t come and if you can’t afford it oh well “ as if it was her hard work or achievement? Favoritism from the teachers is rampant, they focus on one or two students and treat the others like outcasts. The service is beyond horrible and I really can’t wait for this horrible place to get their come ups. Do NOT go to school here for anything, you will regret it. Ask any nail tech that doesn’t work...

i do not recommend going there I showed her a picture of the hair color I wanted and she said she could do it i cant find the picture I showed her but i will explain what it was I wanted my hair to be black underneath and red on top but she did it in streaks when i didn’t ask for that and a few days before i went to get my hair dyed i got it cut and she cut it shorter then i had asked i know the pictures im showing are not the best but they are all i have and i dont wanna show my face but here are the pictures im sorry if this is...