AAA Group R.E. Services Inc — Local services in New York

I had flat tire after work. So, I requested for service. Initially, ETA was 45 min, I waited for an hour and no one showed up. Call the customer service, was told that someone will reach out to me with new ETA. 15 min passes, I didn't receive any phone calls or text updates. Called them back again, then the rep told me 10 min the service tech is on his way. This is ridiculous how I wasn't provided quality service even though I have paid membership. Definitely, gonna look for alternatives. Don't recommend the online request, keep calling until you get the service...

It is not acceptable to charge your customer another $750 to update the date on a survey when nothing was changed on the site and you did not send any third party to the site to do any job, it is called SCAM specially when you pretend someone was on the site when it is not true, the site was closed and i was the only one with access. To all who need survey for your building please ask not only how they charge for the survey but if they charge to update it when nothing happened on the site. Best of luck and stay away from...

This is for Nina C out of your Western/Central NY area location for your Client Services Department. I'd like to take the time to thank Nina as my tire had blown out earlier, and she was courteous, kind, understanding, professional, and absolutely amazing in doing her job properly. Nina is an ABSOLUTE ASSET TO YOUR COMPANY and appreciate her in all she has done for me today! Thank you so very much Nina, and keep helping your Client Services Department on a daily basis, and don't ever change! -Ryan...