Amp & Guitar Wellness Center — Local services in New York

Do not waste your time. 2 reasons. Went there today to fix my acoustic guitar, easy fix, just wanted to give this local place a business and support, but the doors were locked, because you can’t come in without a mazk, ok, we went to store nearby and bought them. As I come in, both of them are not wearing mazks themselves and the old dude says “I can’t take your guitar to fix because you don’t have a case”. Excuse me? lol Are you guys ok there? You should have take the guitar, fix and offer a nice case that I would more than happy to buy from you. He is just racist, disrespectful and has no communication skills. Grocery store nearby probably makes more by just selling maskzs, than this place selling and fixing stuff. I would not recommend this place for anything. Don’t...

With these guys there are two options: either they are not competent, or they are trying to cheat. Brought to them my Marshall JVM410h for warranty repair (it has rustling noise and red plating all four power tubes, cause of that amp died) they claimed that they checked bias and it was bad tubes so they just replaced tubes and changed $190 (job + tubes). But when I’ve came home and turned amp on rustling noise still was here so it means I’ve just bought REALLY EXPENSIVE JJ tubes :( I’ve found other Marshall warranty service shop and they found what cause the problem in amp (capacitor in bias chain) it means in Amp and Guitar Wellness Centre don’t even check amp properly just sold tubes in...

I've been visiting this place for years. They don't sell the kind of junk you'll find at chain stores. I kind of scoped them out before getting any work done. These guys are serious professionals. I just got my Rhodes piano back from them and it's in better shape than it's ever been in my 25 years owning it. It needed significant work and that costs money. I asked about having just some of the work done to save money, but they said something to the effect of a job worth doing is worth doing right. I'm sure glad I listened. They really hooked me up and I don't think they even charged me for all of the hours it must have taken. Superb...