Completely appalled at the lack of professionalism and service. Ran into an emergency and asked if it would be possible to schedule a same day delivery and the person I spoke to went off on a rant about how negligent I am and as a home owner I should’ve planned ahead and there’s nothing he can do for me and it’s my own problem. Absolutely disgusted. I picked up the phone and dialed an oil company in my neighborhood and they were so kind, accommodating and showed up within hours. OV OIL COMPANY in Richmond hill is IT guys! You’ll feel a lot better about where you spend your money too. Chief is unable to compare. I will never spend a cent there again. The other reviews here will tell you everything you need to know about...
Read moreYour service, especially response time as well as communication, is SUB PAR. First your truck is in Forest Hills. Then it’s in a completely different area, then it’s broken. Which one is it. It is unacceptable to provide such poor customer service. Was is so difficult to answer the phone or at least call back? This is not the first time we’ve had this experience with you and frankly, the last time we will be using your service. Being responsible and honest when it comes to the whereabouts of the oil truck and delivery time instead of being dishonest, is just as important as the cost of your oil. If I can give Zero...
Read moreJust watched this Chief Energy driver almost kill 2 pedestrians crossing 3rd st at 8th ave in Brooklyn. Sped through the light coming up 3rd st and didn’t slow down to allow pedestrians to cross and came dangerously close to running over a person jogging in the crosswalk. And all that just to get to the red light at 2nd st and wait. Wouldn’t be surprised if this company gets sued out of business for negligence and...
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