Claire's — Local services in New York

My husband and I was shopping at the five and below store a couple of doors down. As we were getting into our car a sales associate from Clarie’s came out and waved us in, asking if we were interested in getting our girl twin’s ears pierced. I was hesitate at first but after asking many questions and thier patience in answering each one, and let me not forget the after care instructions they provided us with ,we decided to get it done and I’m so glad we did. The employee was as gentle as could be and was very precise. I was going to take our daughter to a medical piercing clinic and I can honestly say I don’t regret one bit in not doing so. For the people who think that $110.00 for 14kt diamond piercing earrings is too expensive, haven’t done their research. I looked for piercings at a dozen of other places with the same prices but with less of a quality earring and not including aftercare solution. All I can say is that we had an amazing experience and not even a half hour after we did it, her ears looked as if she had them for a couple of months. Even her pediatrician told us they did a wonderful job. This post is kinda long because I know how much research I did in looking for a place to pierce my daughters ear and we just happen to come across this place without even looking. Based on our experience and of coarse listening to the aftercare instructions, I would recommend...

Last year I went to this location and had 3 piercings done by the manager of this store . My experience exceeded my expectations, she was nothing short of amazing , today , I went in to get 2 more done . I entered the store and met an associate called Candy , she did not acknowledge that I entered the store , I had to walk up to her while she sat on her phone . She later walked up to the piercing chair and we began to talk , she was literally so rude and raising her voice at me .It was so bad that the person I was with intercepted. Treated me like I wasn’t going to pay . I had to walk out without getting the piercings done because I was worried that she would hurt me based off her attitude and how she spoke to me . I’m truly disappointed to have been treated this way . This must be the poorest customer service I have ever received in my life . I would give this zero stars if possible. I will never send my business to...

Manager n workers ...rapor is very poor ...i did my ears 6 days ago ...my left ears got swollen n tender ..cant even touch it ..i called there to tel them about the situation the person that answered the phn said i should use Epsom salt ..today ntn change i went there today cause my ears stil in pain swollen n red ..told the manager about it with one of the workers that was standing there ...u knw wat the manager said to mi after its pierced they hv ntn to do with it.....my question is y is it that they hv me sign a form...i told her i need the earring out..she saying i hv to do it they nt responsible after they hv pierced it...i can take it out my self n let them pierce it over ..like really to collect more money??? N she didnt even look at my ears ..kmt... They need to be fired i hv bad review for them dnt knw how to deal with customers...never again will...