Costco Pharmacy — Local services in New York

I come here every 3-months or so to refill my prescriptions and I'm notified by text when they are ready for pick-up. .The prescriptions are always ready and filled correctly; the staff are extremely helpful and pleasant. I think people are very impatient if there is a slight delay in collecting their prescription. Things do happen, but it's nonsense to brand the whole operation as incompetent because of a delay. I was there the other day and there was a problem with a young man attempting to collect his prescription. Instead of going nuts, he said he would continue with his shopping and return when, hopefully, the prescription was filled. A good way to handle a bump...

If a service requires more than a cart, an empty box, and quality ingredients or products, this Costco can’t handle it. The customer service at this pharmacy is slow, their computer systems are often not functioning properly, and they can not keep track of prescriptions coming in from doctors. This is the THIRD time my doctor has sent in a prescription and they have ensured me they never received it. After insisting they check the back, it always turns up. It takes roughly 3 to 5 minutes per customer and waiting in a line of three people can be a 15 minute ordeal. Their prices are top notch but if you can swing to pay a little extra and value customer service,...

Worst customer service ever. Pharmacist had an attitude towards me and I told him to reverse my prescription he never did. I was waiting at my nearest Costco and it wasn’t done. My doctor said not to miss the dose but unfortunately I did because they never reversed and I didn’t have time to travel all the way to manhattan from Brooklyn. I had to pick up my kid...