I placed an order for 15 items and received an email confirmation. I later received an email stating the company had damaged 12 of my items (that cost $18.15 each) with a forklift and my entire order would be cancelled. I later checked the website and the cost of those items had increased to $29.86 each. I called "customer service" (which now after reading the reviews I understand is the owner working out of his personal residence) to inquire about the other three items. I was told because my 12 items were cancelled those additional three items were also cancelled. Absolutely horrible experience. Total...
Read moreWonderful helpful company I mostly Buy from their online store for my Lock Smith business definitely would recommend their services to anybody who is in need very knowledgeable and amazing customer service they go above and beyond especially when it’s hard to find they will do everything in their power to try to find it for you for me if I have any issues I call them and it’s taken care of right away highly recommended and please remember it’s online...
Read moreGreat products. Fantastic quality and good customer service. People say “it’s not a physical store” which is true- it’s an online store with products stored at a private residence. If the product is great, who cares whether the product is stored on the shelf in a storefront or if it’s stored on a shelf in a house? Was very happy with...
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