Garden House — Attraction in New York

I would love to give this wonderful place 5 stars, but this is where it gets 4 stars. My family searched all over Brooklyn, we came across this place by chance. Now this is why I did not give it 5 stars. Extra money was paid to have the place set up,(table&chairs) when we arrived,all we needed was the code to the key lock hanging on the outside of the door. No one was there to meet us or have the place set-up. It took 45 mins, before we were able to get in. This put us behind the 8 ball. Now on top of being 45 mins late, we now had to set up the tables and chairs.which was really a problem,but when you have over 80 pls friends and family showing up, it slows things up. But coming from the food&service industry we where able to set everything up. Now this is what I saw, the place was spotless! I mean spotless, the place was clean,not a speck of dust anywhere, and they are still working on the place. The bathrooms,upstairs and downstairs were clean,nice smelling,plenty of soft tissues and hand towels. They also have a backyard that was just wonderful. Now the reason that I left out the last star was that at the end of the night, we again had to break the place down. We did not even know where to put the garbage at. But in the end the folks that were supposed to break down the place did in fact show up. Money was returned for any and all things that were extra. Now please dont think that this is a problem. The folks are wonderful,management is Awesome. We will host as many parties as we can. I cant wait to go back. I figure that when they get the small kinks out, it will not only get the last star,but will be a place with a long waiting list to get in. So book earlly. Thanks...

Worked with the owners of this venue to pull off a SUCCESSFUL event! The space is beautiful, the owners are calm, flexible and easy to work with. We are going to throw even more events in this space guaranteed. 10/10 would recommend. The bathroom layout is great. There’s is literally nothing bad to say about this venue and the amazing people that own and facilitate things...

Very unprofessional! Cancelled 4 days before my event date due to “double booking” although the space was paid for months in advance. Would...