HeavenLee Float Spa — Local services in New York

My brother and I came here yesterday for his 46th birthday, above all, to HEAL and transform the chaos in our lives into tranquility. This place accomplished that.

HeavenLee Float Spa is a Sanctuary. The staff are friendly, personable and even though I was 30 minutes late (SO unprofessional, I know) they were still able to squeeze my friend and me into their tight schedule. Very accomodating. Last year I actually took my mother and her partner and they too had a pleasant experience. My friend was highly impressed by the pristine and serenity found within HeavenLee Float Spa's walls. Last year, I met one of the 3 owners Jenn, a tall statuesque woman who radiates health and serenity, instilled in her by her parents Norma and Bob who also resonate the same healing energy. Jenn was my "tour guide" last year and this year it was Norma, Jenn's mother.

This place was a healing experience for my brother and I. It is just one piece of the puzzle of healing and serenity that we both needed in our lives. But it is a big puzzle piece.

We were only able to do 3 of the 4 awesome rooms they provide: 1st. Infrared Sauna 2nd. "Epsom Salt float"/Sensory Deprivation Tank 3rd. Salt Labyrinth

Each room was unique and different from the previous.

The experience was transforming for both my brother and I. I would highly recommend you go and take a love...

First time using the infrared sauna at the establishment and I booked my session online. Upon coming in, there was no “hello, how are you?”. The woman behind the desk looked disgusted to see me and proceeded to act concerned when I didn’t have my own towel and told me “I should’ve called and asked.” I felt very gaslit from that point on, and then I come to realize that the sauna isn’t even in a private room, it’s just flat out in the hallway. I had to change and leave my clothes with me in the sauna. The place didn’t even have a shower for afterwards, so I just proceeded to put my clothes back on my sweaty body. I’ve been to infrared sauna facilities before, and I’ve never witnessed one without a private room, or even a shower to wash off after. I’m curious to know if the floating tanks are also not provided showers? On my way out I just felt like a nuisance to the lady because she was probably just trying to leave and go home, as I seemed to be the last appointment of the day. No goodbye, no acknowledgment of me walking by, no “have a nice day”. Not a great first impression at all. No introduction to anything at the spa center and I just didn’t feel the experience was as it should be. I don’t know, after that experience, I don’t think I would...

I booked a sauna session here, hoping for a peaceful and relaxing spa experience. Unfortunately, their sauna is located in a very high-traffic area, and there was constant noise — people walking by right outside the sauna (also visible through the glass door of the sauna), conversations carrying through, the loud bathroom dryer across the way from the sauna, etc. There was maybe two minutes max of silence throughout the entire thirty minutes. It wasn’t the serene experience I was expecting. Also, the sauna never reached full temperature. The staff did check in afterward about my experience, and when I mentioned the ongoing noise, they offered a 20% discount at my next visit, to which I replied that the discount would be preferable for the current visit so I'm not forced to return. They then agreed to give the discount but only if I paid in cash. Neither offer felt very customer-friendly, nor from a genuine place of concern about the experience. Overall, not the relaxing "heavenly" experience I had hoped for - quite...