Loon Chuan Chinese Restaurant — Restaurant in New York

Used to be excellent food. Best Gen Tso's Chicken etc. But the portions shrunk so much. Used to get around 5 bucks enough to feed two people with seconds and leftovers. Price shot up to like 20 or so and the portion is like maybe a quarter what it used to be. Last 3 times I got very sick from it, 3 strikes out. Also one of those times the lady/owner who is there, I simply asked for a tea bag, she looks at me with a puzzled look of disgust and then after asking a second time she threw it on the table at me. (BTW I was a several times a week regular) How extremely rude. Her son who works there is very nice on the other hand, complete opposite. I used to recommend this to everyone I know, now I tell them my experience instead. Money better spent elsewhere. Inconsistent food quality, poor quantity for price, did I say expensive? Not worth it, not for the food, money nor the service. As long as that lady works here, no one else should go there either. She doesn't deserve your hard earned...

$14 for (mediocre) roast pork fried rice? $3.50 for a single (lukewarm) egg roll? $17.35 for the same Chicken & Broccoli any Chinese takeout establishment with bullet proof glass makes? Those are prices for dining in; takeout prices are only slightly lower. But AVOID this place. Sadly, they have joined the legions of food establishments using the cover of "inflation" to raise prices to outrageous levels-far above what might be needed to cover costs because of higher supplier prices. Diners will remember three things after eating in any restaurant: The food. The service. The price. Those establishments that leave their customers happy about those three things are the restaurants that endure through good times and bad. Ripoffs like Loon Chuan are alienating their customers, and their price gouging is a double edge sword: They may be making more money now, but a year from now they shouldn't be surprised when the dining room is mostly empty, and the takeout orders...

We order from here all the time and usually spend over $50 each time we also go there to eat and even have catered a few times from here but tonight we just wanted lo mein and 2 soups AFTER taking my order and charging my credit card they called me back and said “they don’t deliver to my area because it will back up deliveries” even after already having my address in their system by my phone number and then claimed I lived near somewhere I don’t live near at all so because I wasn’t spending my usual amount they wouldn’t deliver .. the foods good but you can’t pick and choose when you feel like delivering to what use to be loyal customers! Treat your customers nicer ...you need us! they even show up on my Grubhub account as a restaurant that delivers to “my area” with...