I recently had the pleasure of working with Karl's Auto Body Repair, and I wanted to take a few moments to share my experience with you. From the minute I walked in the door, I was greeted with a warm and friendly welcome. The staff was knowledgeable and helpful, and I felt like my needs were being taken care of.
The quality of the work that was done on my car was top-notch. They repaired a dented bumper, replaced the windshield, and even detailed the interior. Every step of the way, I was kept informed of the progress being made on my car. I was even given a follow up call to make sure everything was up to my standards.
I appreciate that Karl's Auto Body Repair makes customer satisfaction their top priority. They offer great prices, and their work is done in a timely manner. It's no wonder they have been in business for over 20 years.
If you're ever in need of auto body repair, I highly recommend Karl's Auto Body Repair. They provide amazing service and quality work that...
Read moreI could not be happier. First, I was able to have my trunk lid replaced same day which was just fantastic. Second, the staff who I assume are brothers were easy to deal with and made me feel heard. They reassured me that I made the right decision to purchase a salvaged trunk lid and addressed all my concerns with professionalism and kindness. I can see why they have been in business for generations. Third, the little things they did stood out the most. They buffed the salvaged lid, something they didn’t have to do, and they removed other markings because they care about customer service. They transferred parts from the original lid that were in better condition than the salvaged lid which isn’t something they had to do and it wasn’t requested but I am so happy they did. Karl’s will be my go to body shop from now on and I will sing their praises to anyone that asks me for a recommendation. I felt like I was treated as family or at the least a good friend. ...
Read moreAfter my car was involved in a serious collision, through no fault of my own, I had it towed to Karl’s Body Shop in Riverdale. From the very beginning, the team at Karl’s was kind, patient, and reassuring—especially during the delays caused by insurance processing. They kept me informed, never rushed the process, and truly made a stressful situation easier to handle.
When I picked up my car, I was amazed. The repairs were flawless, and they had even taken the extra step to have it cleaned inside and out. It looked beautiful—better than I imagined it could.
The owner and his sons were an absolute pleasure to deal with. Courteous, professional, and clearly skilled at what they do. I highly recommend Karl’s Body Shop to anyone looking for top-quality work and...
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