Kids Foot Locker — Local services in New York

So, we had the absolute worst service today at this store. We were trying to find shoes for my kid. The place was empty, just two sales guys and a cashier, and we were the only customers. My kid kept going back and forth from the shoe display, across the whole store, to this sales guy. And all he did, with zero interest, mind you, was scan the shoes and say, 'Nope, not in that size.' I asked him, 'Are you even interested in selling shoes?' And he just goes, 'What do you want me to do? I checked the size like you asked.' I suggested he maybe walk over to the display and show my kid what styles they have in the right size, and he just snapped back, 'I scan and I tell you, I'm not walking anywhere.' And I'm like, seriously? If someone can't do their job, why are they even working there and costing the company money? Long story short, they didn't sell any shoes, I'm super ticked off, and I'm never going back to that store. Oh, and get this, we went to the store next door, which was packed, and those guys were awesome. We found the perfect shoes in no time. Talk about...

This is one of the most unorganized kids ftl I’ve ever been to. Manager and employees are told to organize fcfs line with raffle winners. The raffle winners already came to the store before hand to try to win the shoes and yet we have to wait on the fcfs line. There should be a priority to the one that took an...

Dont purchase online. If you are not satisfied with the purchase you will not get your money back in store. However, they will ship the merchandise back to the warehouse and once returned and processed you will receive your funds in 3 to 5 days, of the...