Middle Village Motors — Local services in New York

My experience with Middle Village Motors was awful. Picking a car was the easy part because I researched inventory online and looked up each car on consumer reports and Kelley bluebook. The lots are situated across the street from one another on a very busy road and there are no restrooms. There is one salesman for both lots and if he is busy which he was the three times he made us come back, youll literally wait for days. Finally we test drove a few cars and narrowed the options down. My credit is less then perfect but we were promised this wouldnt be an issue. The car I chose was 8,995. On Kelley blue book its value was at its highest 6,000 so I figured there was room for negotiation. After all the numbers were run and the bank approved loan I was given the numbers. EJ came down to 8500 and with 3000 down plus 1500 for an older trade in the monthly fee was just under 300 for the month for 48 months. Do the math, thats over 17,000 dollars for an 8500$ factory base car, fabric seats, no special features, no back up camera!!! I leased a brand new car for less!!! This wasnt doable but since we were hard up for a car we were going to purchase a car they had on the lot for 5,000 in cash to avoid financing. I told the saleman (EJ) that 17,000 was just too high and that we would like to buy the 5,000$ jeep on the lot outright that day, right then and there. EJ had us wait and wait. He took other customers ahead of us even though we had an apt. We were made to wait 2 hours and were never helped with the car. We spoke with the manager as well and once he heard "buy outright" his tone was different as well. They completely refused to sell the jeep we wanted. We left and with the worst taste in our mouths. The 2nd manager was called and he promised he knew nothing that took place and that we should return. After 4 visits to the lot and an immense amount of headache we did not go back. While we were there waiting the countless hours the 4 times we were there we saw many people test drive, speak with EJ about many many cars and leave. All these cars are still posted online and are in the lot til this day. Its obvious we arent the only ones that...

My boyfriend purchased a 2007 Nissan Maxima here back in July 2017. Robert assured us that he sells good cars and all of his cars are clean. If we have any issues to bring the car back and he will take care of anything. Well fast forward to 2 weeks after having the car, the car begins to lose power steering fluid rapidly. My boyfriend brings the car back to Robert and he only "patches" it up by just adding powering steering fluid and changed the wheel bearings. okay. Cool. Then that same weekend, we take the car to have a wheel alignment done at at private auto mechanic because the car would shake at a speed of 50 mph on the hwy, but the job could not be complete because the whole racks and pinion needed to be replaced. We contacted Robert and he was adamant that the mechanic did not know what he was talking about and did not want to fix it because the job itself would cost more than the down payment that was made. However, Robert had his mechanic change the breaks out and put new rotors in the front. Knowing the car was under a warranty he wanted to just patch up the most least things as possible so he wouldn't have to take the much of a "loss" with his deal. Now here we are 4 months later and the car's battery completely went out because of the alternator draining the battery. Having knowledge of purchasing a used car, we were not expecting it to have all the bells and whistles however, the amount of issues he has experienced with this car is ridiculous. There is no reason why he should have to put close to $700 of his own money into a car he just bought 4 months ago. We certainly will not be recommending anyone to...

My mother was in the market for a car because her current vehicle was on the way out. She had a Nissan Maxima 2002 SE that did serve her well but it was time to let go. I liked the car myself but even I could see the writing on the wall so to speak. So I started looking for a car for my mother and to be quite honest it did not take long at all. I had already used a multitude of car sites when I was looking for a car. I wound up settling on a Nissan 350z 08. The website I used is Car Gurus which I would recommend to anyone as well. So my mother was open minded to a Hyundai Elantra or a Toyota Corolla and lo and behold I found one here at Middle Village Motors. Me and my mother went back and forth with the people working there and we finally got an out the door price that my mother was satisfied with. We did a little haggling and worked out a price on the trade in which was fair to both parties and as of today we left with the car. We thoroughly examined the car checking for codes, doing a battery and alternator test as well and everything was on the up and up. The owner Ray, his brother Mike and the sales rep Elvin all treated us very well. Some of the fees were waved as well so you cannot argue with that either. We like to help out and support small business in the neighborhood and to be honest I would feel comfortable letting people know this place you can trust. Of course with my mother she had her own financing which is something I highly recommend anyone does because it keeps the car buying process less complicated. Anyway give it a shot and check the place out. Thank you Ray,...