Mount Olivet Cemetery — Local services in New York

I was researching my family tree trying to find a relative I'd recently uncovered had been brought back from having been killed at the Battle of the Bulge and that he was at a Mount Olivet Cemetery. When I called, the man who answered, who I believe was the person in charge of the cemetery, was so amazing. I really had no idea what I was looking for on his death card, but he was super patient with me. He told me that it looked like he wasn't there, but that he'd check up and call me back if he found something. I didn't think I'd ever hear back but within a few hours, I got a call back! He had no only looked into his computer and paper records, but also looked online and found that there was another cemetery of the same name and that he had called them on my behalf and that my relative was indeed there! He went above and beyond and was so kind and patient and had the best customer service and bedside manner. I really appreciated it because I never would've known my relative was at one not far...

Very disappointed at the staff. Inside of the mausoleum, the Leaves and garbage were never picked up. Vases broken on the floor with glass cracked and spilled. The small garden in the middle with mud. My father is currently in a niche inside the mausoleum. I put a Virgin Mary statue and statue of an angel with a light and always went every day to clean and make sure there was no garbage. Today i saw that they threw out everything i had left for my father without any prior notice or even a note letting people know They were going to throw the things out . Almost 9 months Going every single day to clean by my father’s little spot and now they decided to throw out everything that has value to me . Unacceptable. Throwing out Christmas stuff I knew was going to happen they should of put a sign so sad I have my father there. Completely...

The lovely lady on the phone very kindly helped me to locate our great grandmother's grave, a 1919 pauper's grave. The cemetery buried our Italian immigrant nonna who had died on the ship coming over to this country with only her young children in tow. Can you imagine how frightening it was for the children and how amazing it was for Mt. Olivet to take care of their mother this way. Thank you for what you did over a century ago for us and many other families in similar circumstances. And thank you for what you did today -- helping to understand and now be able to tell Philomena's story and for the gracious, sensitive way you took care of me, over a century later. Simple acts of kindness reverberate for a long time don't they?...