The Barber’s Theory — Local services in New York

I took my teenage son for a haircut. It was his first time here. For starters, there is such a welcoming feeling at this place. I've been to quite a few since my son's barber (his cousin) moved to a different state and this place gave a welcoming feeling. The time and detailed attention given by his barber was hands-down one of the best. He didn't rush, at all. And I also noticed my son was having a conversation with his barber. It was very surprising as my son doesn't converse with the barber. At a glance, it looked like he felt very comfortable, and that put a huge smile on my face. And to confirm, I asked how he felt, and he said he liked the place and the customer care given by Juan. Thank you for this. We will be back, God willing.

UPDATE: After Juan left, I took my son for a haircut, hoping for the same level of service we received from him. Unfortunately, I had already paid for the service and left a tip at the front desk before the haircut was completed. Had I known that a simple tape-up would cost $50, I would have preferred to pay for a full haircut instead and would have been much happier with the result.

I believe it's important to mention that it's never ideal to pay for a service before it's finished, as there’s an old saying in Spanish: “músico pago no toca bien.” This situation felt a bit like that, as I wasn’t able to address my concerns in the moment or request any adjustments.

My sister also had a similar experience and felt that the price charged didn’t match the service her son received, and unfortunately, I’ve come to the same conclusion. Additionally, my son expressed that he didn’t feel comfortable with the barber—there was little interaction, and no one asked if he wanted his eyebrows cleaned or offered to make adjustments. I understand that extra services may come at an additional cost, but it’s important for barbers to engage with their clients to ensure they are happy with the results.

While I don’t mind paying a bit more for quality service, the pricing felt excessive for what was delivered. I ended up having to take my son to a different barber the same day to fix the top of his hair and clean his face, paying more for that as well.

I hope this feedback helps, and I would encourage more interaction with clients and transparency about pricing to avoid any misunderstandings in...

I recently had the pleasure of getting a haircut from Eli, and I can confidently say that he is an outstanding professional in his field. From the moment I walked into the shop, Eli's friendly and welcoming demeanor immediately put me at ease. His attention to detail and passion for his craft were evident throughout the entire experience.

Eli took the time to listen to my preferences, offering valuable advice based on my hair type and face shape. His skillful technique and precision resulted in a haircut that exceeded my expectations. Whether it's a classic style or a modern cut, Eli has the knowledge and expertise to deliver exactly what his clients are looking for.

Beyond his technical abilities, Eli creates a comfortable and relaxed atmosphere in the shop, ensuring every visit feels personalized and enjoyable. It's clear that he genuinely cares about his clients' satisfaction, and I always leave feeling refreshed and confident.

If you're looking for a barber who combines professionalism, expertise, and a great attitude, I highly recommend Eli. He is truly a cut...

Very disappointed in my haircut from Fernando, I showed him a picture of a fade and after the haircut I look and there was absolutely no fade. When my hair was getting cut I realized that he wasn’t showing me what he was going, very aggressively cutting my hair and kept going. I wanted to keep the length of the top longer but it came out short. I had to stop him to show me the length of how much he’s going to cut my hair but that still made no difference. If someone were to see my hair, they would roast me because of how there’s no fade, absolutely no fade. I’m genuinely disappointed in my experience today, I just can’t seem to figure out how I presented a haircut with a fade to walking out with no fade, half my hair gone, and just overall not happy. Growing out my hair for 3 months now just for all it to be gone because I didn’t know what was happening during...