Mr Machine Laundromat — Local services in New York

I used to come to do laundry at this laundry and I was surprised to find that an older Chinese lady who didn't want to tell me her name didn't want to exchange the coins I had, which are dimes, nickels, and quarters, for 1 dollar coins so I can use the big machine. She request to give her 1 dollar bills, which made me laugh because that has never happened and there isn't a sign that says we only exchange bills, that's why this is my last time coming here. I hope the owner takes action on this matter because other customers who have been coming here for years will go to another laundrymat. The truth is that I was in shock but she didn’t have problem changing coins to they...

They lost a whole bag of my clothing, under garments, night clothes, towels, wash cloths. I have been customer over 15 years and they have not responded to my requests for my property or compensation. This is after decades of being a customer every two weeks at least!! Shameful and shabby treatment of an extremely loyal and generous customer. They did not weigh my clothing AFTER laundry was done as they were supposed to. Yet after almost a month they still have not resolved this issue. As of Saturday, March 18, 2023 according to NYS, they were operating without a license, so they are operating illegally!! I just want my...

Machines don't wash properly and be rdy to sit there all day for just one load to dry. Convenient but I feel like my clothes are not being washed, Just spinning around in water. I never see any suds despite putting more than a cap full. And the dryers are 6 mins a quarter I think it takes 6 mins for it to even get hot. I feel so cheated! Look at this! My soap wasn't used and the fabric softener wasn't released into my laundry. As a mystery a face there's another softener in the too! Mine is purple. Not only did I waste $9 for my clothes to swim in nothing but water but I wasted...