NYPoPo — Local services in New York

I'm at a loss for words. I wouldn't recommend this store due to their exorbitant charges. It's disappointing when businesses don't value transparency and fair pricing. It's frustrating that despite my box weighing just 8.5kg, I was charged for an extra 6.5kg based on volume calculations of 15kg. They keep saying my items take up a lot of space, but charging me 6.5kg extra for just a box seems excessive. I'd like to know the cost breakdown – how much does a box actually weigh, and what's the cost? Without clear explanations, it's hard to trust their pricing. It's disappointing when businesses prioritize profit over providing clear explanations and fair pricing to their customers. It undermines trust and leaves customers feeling taken advantage of. Really want...

Do not even ship with them! No service at all. They packed, charged, and shipped out. No update more than 1 week. Contacted them, they said everything is normal. I found out by myself, because the Masks in the package excess the limit. But when they packed, they never mention about the regulation, finally found out the regulation changed 2 days after my shipment. I do not complaint their mistake for that, just want to fix the issue!!! No one help!! No Service!!! The worst company!!...

Been waiting two months now for my two packages, and all they keep telling me is that they're sorry!! And please be patient!! I was hoping they stood by their 2 to 4 weeks shipping rule, but that didn't happen!! I ordered these two packages back in the beginning of March 📦 hoping to give them to my mother as a gift 🎁 on Mother's day!! But that never happened, because Mother's day has came and well...