This was my second time going, and they were great again. 1. Called to ask about closing time (it was a late Sunday afternoon) and availability to get my nose pierced (again) and my friend to get her ears done (Piercings are walkins). The person who answered was an exemplar of customer service. No one ever answers a phone like they want to when you call a store (including me when I used to do retail) so I always try to keep it quick but she not only cheerfully answered, she even checked to make sure I knew prices. Superhelpful and sets a good tone 2. When we got there, the wait was less than 5 minutes, and everyone made sure to check if we were being helped as we walked by. 3. The Sunday piercer (they have 3 and I had Cynthia last time)greeted us and told us to give him a second while he prepped. He was so nice and sweet. My friend went first and it was quick (needles only), then I went next. Because I had done this before, I was even more antsy because I knew the immediate pain that was looming, so of course, I jumped like a lame and messed it up. Harry was patient with me and was able to redo it quickly. It still hurt, but it really wasn't that serious. 4. 30 seconds after I was done, my friend, who was laughing and taking pix the whole time, said she didnt feel well. I thought she was playing but Harry immediately pointed out she lost color and made her lay down as she briefly passed out. She has multiple tats and piercings, and this usually happens when she gives blood, so it had nothing to do with the process. But our man Harry was great! He said he was going to run to the store to get her a drink and when I said I'd go, he offered me money for the drink! Sir, what?! Such a gentleman. Once her blood was flowing again, he went over the aftercare process and was so nice about the situation. I've been to so many Tat/Piercers and this was the best experience. I will be going back to change my jewlery this time (The reason I had to go back is that I tried to do it on my own, it fell out, and I let it close) because so worth any fee. 10/10...
Read moreI’ve been going to Pete and Cubo’s for about 2-3 years now and I recently got my first big piece done by Rachel. She’s done 5 out of the 6 tattoos I now have and simply to say she is the BEST!! I sent her pictures for reference, explained to her what my vision was for this piece, and she brought it to life! On the day of my appointment, she showed me the final design and I was (once again) amazed by her talent!! Like my previous sessions with her, she made sure I was comfortable, told me it was okay if I needed to take a break, she even asked me if I wanted anything from outside like a snack or water. The piece I had done was a little painful for me, but she kept me updated with the process of how much left we had to go along with some encouraging words (because honestly, I needed it lol) and it helped soothe me a lot! She’s really the sweetest! She was also very informative about the aftercare process and always encourages me to reach out if I have any questions. I always leave Pete and Cubo’s with a smile on my face and I know that they will always be my number one favorite tattoo parlor ever, especially knowing I have the best artist! You guys are the best, keep up the...
Read moreCame here twice to get pierced. First time was with Cynthia and she was very nice and went slow. I felt very good and comfortable during the piercing process. Second time was with Saryna (I think that’s her name). She was in some back room and the front guy who checked us in and made us sign in said she would be out in 2 mins but she took 10 mins. She came out with AirPods and she’s like “ok who’s doing the nose piercing” and I was the only one there and I was like oh me but it’s actually a tragus piercing and she’s like oh yea whatever my bad. And then she was on a ft call the whole piercing time and she had her AirPods in so she didn’t hear me when I asked a question. She said both tragus piercings would be 80 and I said the piercing chart says tragus is 40 period and it doesn’t say 40 each like how it says that for other piercings and she’s like nope it’s 80 and I’m pretty sure it wasn’t but I was feeling intimidated and I just wanted to pay and leave. If I do come back here, I'll make sure...
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