Segal Jewelry — Local services in New York

Yaniv and Segal Jewelry are Awesome!! I have purchased two wedding bands, an engagement ring, and a rose gold thin rope chain necklace. The quality of Segal products is top notch, and my wife is truly spoiled rotten LOL. Yaniv‘s selection of jewelry is very unique and no one in Charlotte has a ring like My Kelly.

What sets Yaniv apart from everyone else is his level of customer service. That is unparalleled. That is why I buy my jewelry from Segal. That is why I will continue to buy my jewelry from Segal. I am a very picky customer, and I have had many questions and requests throughout the process of buying my jewelry. Yaniv has always responded to my emails promptly and with an attitude of whatever it takes to make me a completely satisfied customer.

I have even called the customer service line, and was able to reach Yaniv directly on several occasions. It’s so refreshing to call the main number, and be able to speak to an actual person and receive customer service without automation. Yaniv and Segal Jewelry have always taken care of me, and that’s why they have a...

In less than a month, my husbands ring literally detached (it’s glued to the black ring) within 2 weeks of wearing gently. Also snapped in half shortly after! When we got the ring, it’s beautiful (diamonds WAY smaller than the photos) but upon close inspection it was glued on crookedly to the black ring and you could see the glue residue. Thought little of it since maybe it’s one of a kind. Within weeks this happened. Absolute poor quality ring. Go to somewhere more reputable. The owner decided to make this right by wanting me to PAY him to fix it and recommended I had gotten it insured. I didn’t even time to get it insured because I didn’t think it would fall apart within a couple weeks of wearing it! Do...

I ordered the Nova no. 8 with a 3 carat black diamond and the Naomi no. 2 eternity ring. Yaniv called me himself when I first added the two rings to my shopping cart. He said he could raise the basket holding the black diamond so that the eternity band would fit nicely underneath it. The rings arrived and were beautiful. I did regret not purchasing a bigger black diamond. I emailed Yaniv and asked if it were possible to upgrade by one carat. He said no problem. I paid the difference and shipped my rings back. I just received my set back today and the one extra carat made a huge difference. My ring is absolutely perfect now. I couldn't be happier. Segal goes above and beyond to make you happy with...