Star Furniture — Local services in New York

Hey guys I purchased a sectional from star. They assured me they are professional. Once delivered and put together I saw the back didn't match. Because I did not move into the place, I did not call them until I completely moved. During this time I knew it was still under warranty. They delivered it and less than 30 days later a call was made and photo sent. They stated that you have 6 months and then lifetime with the store. According to the mangaer of whom I zelled the money to for my purchase. I called and showed up to the store it was purchased from. Here I am months later. They have not called or sent a text in regards to any updates. They told me when I did show up, beacuse of the taxes etc with Trump they are having issues replacing items😂. Or even getting pieces to be replaced for items. Instead of replacing it. They said I have children jumping on the furniture. Similar to some of the responses to the other reviews given. How ironic. I do not have visitors or children to jump on a couch. Nice try. They also said they do not have the receipt. I sure do. I even sent a photo to their phone. At this point I will show up again. And then I will update with the ending result. With the product being delivered and set up. They did not unwrap the couch inside the house. They took it off the truck. They had it sitting outside until I opened the door. That was a little weird. If anyone were to sit on the piece that does not line up, they will recline further back as if they are on a recliner. I can't wait to see...

I was impressed with the sofa's packaging and shipping. The delivery team was professional, and the sofa arrived in perfect condition. Assembly was a bit of a challenge, but the instructions were clear, and they managed to complete it within a hours.

The sofa's design is stunning, and it's become the centerpiece of my living room. The seating is comfortable, and the cushions retain their shape well. I've received numerous compliments from friends and family, and I'm confident that this sofa will remain a staple in my home for years to come. Dining Table is perfect for family dinner together.Table is strong and gorgeous design.

Overall, I'm extremely satisfied with my purchase. While assembly was a bit of a hassle, the end result is well worth the effort. If you're in the market for a stylish, comfortable, and high-quality sofa, I highly recommend considering the Sofa from Star Furniture, 1177 liberty Avenue Brooklyn Ny 11208 Ai Brooklyn Branch (718) 666-0452 Thank you Saruwar brother and Rocky Aaliyan brother for help us to get nice and best furniture...

Not good at all ,product quality was 10 out of 100,given to me damage product ,no refund policy,management was totally wrong ,if any one want to buy product from there dont pay them before getting your staff if once a time they get money they will not care how damage product they are giving to you,before go there pls look for different addresses then i fell you will get the difference,i did same mistake to buy product from there. I am from Bangladesh after i saw it was a Bangladesi shop that's why i go there but whatever i get from them i never deserve it,they doing same business there maybe whatever they did in Bangladesh Although they send people to my home to fixing but its not work cause they are not giving me a good product at all now i am using bricks under my furniture for keeping it strong ,this product cannot taking 3 people's weight. I used more than 50 pcs of Bricks for fixing it also another...