City Line Party Store — Local services in New York

Rented a Backdrop stand for here. The women who helped me briefly zipped the backdrop stand open showed me literally for 5 seconds that "Everything was there" and closed it. I payed 25 for the rental and had to leave another 25 for deposit. When I attempted to put it up at home there was only 1 single clip to hold the backdrop up ( Theres usually a minimum of 4. One for each corner) when I called the women and explained she didn't understand what I meant by the clips and seemed completely confused as to why 1 clip couldn't hold it up and also stated that "She showed me everything was there". After MUCH DEBATE she agreed to give me my money back but not before offering me 3 tiny clips that wouldn't work either. If you guys are going to rent from here as a customer be careful as she is not aware of the items she is renting out to customers. It was a complete pain in the behind to go...

I've rented from this store 3 times in the past year and half and I'm very pleased with the customer service. The chairs are clean and not rusty which is rare to find in Brooklyn. I only wish they had drop service. Definitely a great place and they give you back your deposit with no hassle....

Very disorganized as far as knowing prices two employees both informing prices that changed every time I asked, also I was refused a receipt on a transaction had for over a...