The Home Depot — Local services in New York

"You're Never Really Alone" My sister and I went to our local Home Depot to buy a few odds and ends. Every step we took left us needing answers to our newly created questions. So many curious sites, so little time. I needed to redo my ceramic toothbrush holder and soap dish that's permanently affixed to my bathroom wall. I know... So ancient. I had them painted oil rubbed bronze with the aid of a primer... But that was a while ago, and it's time for a touch up.

I already had the remainder of the paint in my home. Now, where did I put that paint???? Well...Hunt as I did, find as I did not. So, It was time to go to the store to, yet again, purchase the same paint I hid from myself those many years ago.

The first gentleman to help me was very nice. He walked up and involuntarily initiated the conversation. "You ladies need help with something?" I guess the fact that we were both looking in opposite directions while standing still in the middle of the aisle kinda made that apparent.

He told us about the primer, brought us to it, and then turned around and brought us to the oil rubbed bronze spray paint chained area. What a doll. He waved to us while walking backwards out of the aisle and just like that... as mysteriously as he appeared...He was out of sight.

We purchased a few more odds and ends, ooo"d and aaaah'd at all of the stones we wanted for our dream homes, drooled over the refrigerators, then departed for the register.

Salvador was wonderful in helping us find the photo batteries I needed for my home security system, and then we left for home.

Seriously though....Home Depot is packed with every tool you could ever want... And that's coming from a former Amtrak electrician. Lots of home goods too, including recycling bags and trash bags. They even have a garden section for that green thumb you're hiding behind your back. Don't even try it...I already saw it.

They can create any paint color you want, all you have to do is stop by the paint section, show him what you want and they'll create it for you. They also have a selection of "oops" paints dirt cheap. Oops paints are colors that didn't come out quite the way the customer thought they'd like, or paint that was ordered and never picked up, or returned for whatever reason. Regardless of the reason... One man's trash is another man's treasure.

As a fellow nerd, I'm obligated to tell you...I live for this experience because I could never get enough hardware. I love tools, technology, and having a terrific time wandering through all the many many aisles of Home Depot.

Try them, there's always someone there waiting to accommodate, and no matter what others say... Even if you walk into Home Depot by yourself

"You're Never Really Alone"

Thanks for reading

I'm...

Here are some guarantees. I promise this’ll all happen to you.

If you know what you’re doing and don’t need any assistance, it’ll be a breeze! Until you get to the cashier LOL.

Whatever you do, DO NOT interrupt employees standing around talking. They’ll give you the death stare & if they find any opportunity to give you attitude, they will!

Don’t ask any questions. They will go out their way to make sure you feel like you asked the stupidest question they ever heard.

Highly unprofessional. They also complain about their schedule and/or the policies at work in front of customers. They really hire people straight out of prison because there is no way any of these people went through a proper interview process and got the job based off their character and professionalism. There’s absolutely no way.

Customer service area is awful. I always see this older grey haired guy there and he walks around like he’s the coolest kid in school. He’s always running his mouth with the employees like he’s wise and insightful LOL. Yoda never worked at a Home Depot. It’s kind of cringe.

Be aware of the nice guy! You might feel lucky. It’s going to feel like a breath of fresh air! However, the nice ones don’t know a damn thing and they’ll point you into every direction possible to hide that fact from you.

Shout outs to the guy who cuts the wood in the back. He couldn’t give a hell about your measurements lmao. He just wants to cut everything in half and make you leave. You have to practically BEG for what you need. He will also pretend there’s a language barrier and look at you blankly a lot. To the point you just want to leave because none of what you’re saying is getting through.

I came here needing very minimal help and I’ve had to visit this store several times because I kept getting the wrong information and I ended up just figuring everything out myself. This store is disgusting and every person here should be fired. There needs to be more management present. This place has to run itself because everyone here doesn’t...

This review is for one Home Depot’s store # 1221 employee at the service desk. Kenisha is the ONLY one that actually took the time to help me!! A VERY long story of dealing with HOME Depot online delivery, starting May 5, and ending June 15th!!!!!! With numerous phone calls to Home Depot customer care, being told to call two different warehouses to straighten it out, a dispute put into my credit card, and the list goes on! To my dismay, I was finally directed to the Bronx store, even though I am in Northern New Jersey, and figured this was just another endless chase! BUT this ended up being a blessing in disguise, because it was Kenisha who answered the phone and actually was the FIRST person who cared and helped me! She originally tried to fix it but needed to look further into the issue, told me to call back, not the next day because she was off, but the following day when she would be there! That alone was huge, that she wanted to be the one to continue to help me! Although, never did I think she would remember me and actually care to fix my refund issue. I called back, when she said and I asked for Kenisha who began working on my refund!! When Kenisha realized it would take some time to fix my problem, she kindly said let me work on this and I will call you back, never did I actually think I’d get a call back, but about 30 minutes later she call and had fixed part of my issue, second part although she tried, she was unable too but gave me options, and even said to ask for her if I was able to get to the store. If I could give her 10 stars I would!! She is the one who should be working in online customer care, because she cares!!!!! Unlike me being passed three times back and forth when calling corporate customer care! Kenisha, if you get to see this review, please know I can’t thank you enough and never stop caring! It really makes a difference!!! Thank you for caring enough to help me get my refund...