Walgreens — Local services in New York

Don't even think about stepping foot into this disastrous Walgreens pharmacy. The level of incompetence and lackadaisical attitude displayed by their staff is simply appalling. I foolishly decided to give them another chance and went there while enduring an excruciating 15-minute hold on their phone line. There were only two of us waiting, and yet they managed to still keep me on hold on the phone repeatedly while the five workers in the back seemed to be having a grand old time, completely ignoring their responsibilities.

I can't fathom what the four idle workers were up to, probably having a party back there! One person was half-heartedly manning the register, but the rest? Your guess is as good as mine. Clearly, their priorities lie anywhere but in serving the customers.

I've had enough of this nonsense and I'm already making the switch to a different pharmacy. Walgreens corporate seriously needs to take a hard look at their employees and their total lack of professionalism. Save yourself the headache and avoid this place...

I typically order online for pickup since most locations are really busy when I visit. I ordered to do a pickup here since it was on my way home. They didnt have a majority of the items I needed and I wasn't going to stop for just one item so I tried to cancel (that way i could get my coupons back to reuse for an online delivery). I called 4 times, 3 times I was told to hold then they just hung up (I assumed I was disconnected) the 4th time I was on hold for 15 minutes. I decided to just call the main hotline and they were able to cancel it, thankfully, but this location seems to have bad customer service. I'm giving 2 stars because this location has more items than the location closest to my house. But I definitely will not be going...

wow first time at the store and what a terrible experience. visited the store on 9/26/22 about between about 7:20 pm- 7:45 pm, and there was a female employee there with gold hair, what a disgusting attitude. I was trying to drop off a package for someone but it was missing the label so she said I would have to get it printed and return with the package so I went to staples and got the label printed. when I returned I saw her outside infront of the store so I said excuse me is there someone inside that can help me with the package...instead of just saying yes someone is there...she just snapped at me "IM ON MY BREAK", her behavior was so disgusting, thankfully there was a gentleman inside that was very helpful and help me with...