Blue Nile — Local services in Newport Beach

My boyfriend schedule a consultation at this BlueNile location on 1/21/24 to look engagement rings, and wedding bands because he wanted to make sure he purchased something I would absolutely love when he proposes.

About a week ago we had purchased rings at a different jewelry store, but our order was canceled the next day. We went back to repurchase but unfortunately the customer service and overall experience was disappointing so we took that as a sign to look elsewhere.

We were lucky enough to have Amir as our Personal Jeweler at BlueNile. He was extremely patient, accommodating and knowledgeable.

The entire experience was a breeze, from trying on various engagement rings and finding a beautiful wedding band to match. Amir also helped my boyfriend with his own wedding band and he could not be any happier with the band he purchased.

Amir took his time and compared a few diamonds to show us the specs and quality of each, including one I had selected online. I was very impressed by Amir’s expertise and his ability to demonstrate to my boyfriend and I every detail of the diamonds we viewed in addition to sizing. I initially wanted a 1 carat because other jewelry stores did not have an in between for me to compare as I felt a 2 carat was too large for my hand. Thanks to Amirs attention to detail, he listened to my concerns regarding size and he had me try on a 1.5 carat and I fell in love with the diamond size after trying both sizes on.

Other jewelers didn’t have patience with me asking to try on various sizes and styles in addition to 4 and 6 prong settings but Amir was very understanding and accommodating. I explained my visual needs and OCD tendencies and he completely understood and related. I felt like I was talking to someone who had MY best interest at heart and I am very grateful for that.

I am very happy that we came here and had such wonderful experience thanks to the environment Amir created for us. It was super relaxed and never once felt like a salesman pitch.

I cant wait for what God has planned for us and Amir has made it that much...

Hi. I am very disappointed and frustrated with the service. I bought a French Pave Diamond Eternity Ring in clearance which was supposed to be 50%off. After I bought it few hours later I found the same ring (with better clarity diamonds and wider band) for $150 more from the price I paid. When I asked via chat about the difference I got multiple excuses about manufacturing, and timing etc which did not make much sense to me. I tried to cancel the order but the ring was shipped couple of minutes after the purchase so I was not able to. Now because I bought the ring from the clearance then I am not allowed to change or get my money back. I received the ring and unfortunately is too big. So I immediately start the process to change it for the right size (can’t be resize), also the appraisal on the order states the ring value of $3500 but the appraisal I received with the ring is for $1800. Again chatting with the “expert” Sydney T she said the appraisal I received was the wrong one (which makes absolutely no sense so se the information about the ring is exactly the same). Now they do not have the same ring the size I need and because it was bought on sale they can not exchanged because it will mess up the inventory, and the mkt thing I can do is go to a showroom and see if they can resized. Bottom line at this point DO NOT TRUST Blue Nile not the sales or the appraisal! To me it is just a scam to get your money. If needed I have evidence of all...

Amir at Blue Nile Newport is the only jeweler you will ever need to talk to when buying an engagement ring. I absolutely HATE shopping and knew virtually nothing about finding a beautiful, yet affordable engagement ring. Amir made this process easy, painless, and actually enjoyable.

Amir spent 1.5-2 hours walking us through cut, clarity, color, and other characteristics of the diamond and band, and cleverly created an opportunity to discuss pricing with me alone. Amir timely followed up to make changes to our order when the original band we selected was not available, as well as checking for any applicable discounts and sales before purchase.

Blue Nile was our first stop for an engagement ring, and should have been our last. We double checked other stores, but ultimately just wasted our time. No other jeweler could hold a candle to Amir's knowledge, patience, or customer service. While I absolutely preferred knowing that Amir was not paid on commission while shopping, he absolutely deserves a commission/bonus for going above and beyond to help us find the...