Juxtaposition Home — Local services in Newport Beach

Today I witnessed the female owner screaming and cussing at elderly Mother and Daughter customers. This incident was triggered when the daughter had pick up her phone to the nurse of her special needs son. This store had a No Phone sign. The owner called her customers the F word and snatched the phone off her body and ran outside and threw it on the ground. As I tried to calm the daughter outside and asked what happened, the owner came back out and started to screaming at her again. I reminded the owner that we’re not in her store so please stop yelling at the daughter. She got even loader and told me “ You need to go home and paint!”. I had just purchased a painting kit from the store for a 2 yrs old daughter that was present. I understood the customer was careless and had missed the sign, but to be treated In that manner was inhumane and should not be tolerated. I proceeded to return my purchases and informed the owner’s husband I will NEVER come back because I cannot tolerate verbal abusive behavior from that woman owner. Shop at...

I was about to purchase a quilt, pillows and chair which would’ve been over a $3,000 but the owner stormed over, told me a section was closed and was incredibly rude. Their store is not too unique, I left as I will not ever support a rude owner who clearly does not value her customer base. I’m not the only one who has had this experience. This owner is absolutely awful and I would suggest steering clear of such an awful establishment. She’s the worst of Newport, I think I she’s jealous of the residents due to the fact she’s clearly miserable managing a store. Absolutely awful shopping experience, I would never ever suggest this store, I would go out of my way to warn my network to steer clear of this cheap European knock off of a store with arguably the most detest owner in all of Newport Beach and that last part...

I’d like to express that I have been a client of yours for 12 years now and have always loved you guys, but running into you this morning was very disappointing after a 3 hour drive just to finish reading your closed sign. A simple, oh I’m so sorry, yes we are taking a small break, sorry for the inconvenience would have felt a lot nicer on my end rather than, oh well you should have followed us on IG. We’re taking a break and I wish the rest of the world would too. I’m sorry, but I own a business too and I would never treat a client like that. I had a day off, I checked Google for your hours and came down. I’m not a big social media person and wish less people were on it. Hope whatever stopped you from being a little more kind today got better. Google allows you to put your closed for a...