Urban Outfitters — Local services in Newport Beach

I normally don’t write reviews at all, but this store went above and beyond I just had to. If I could rate 20 stars for this store I would! Literally each person in there was so incredibly helpful with finding items, styling, and service. The store associate in the fitting room did such a thorough search and grabbed literally every skirt she could find to help me style my outfit. I so so appreciated it. The people up in the front were super kind & the cashier was also helping me find an item online in different colors and sizes. Everyone was all around so supportive and the kindness is unmatched. From now on if I ever need to go to Urban I’m heading to this location. You guys made my day! Thank you...

a minute ago Horrible customer service, not a hello , can I help you , not even a goodbye. Browsed the store for about 30 minutes when I walked in an employee was too concerned with folding the shirts then to saw hello or ask if I needed any help . The cashier did not even acknowledge me when I ask about a shirt , she too was too busy behind the register. There’s was only One other customer in the store at the time so there’s no excuse for this kind of service. Guess I didn’t fit the “ Fashion Island criteria “ maybe if I had been in my Sunday best I would have had a better experience. This store really Needs to work on...

Ordinary items. This store has a lot of sweaters and skirts, dresses to sell. However, I found the materials were pretty cheap and the styles, were rather ordinary. However, the prices were above the average. Therefore, you really have to like the item, to pay for it. However, it does provide some trendy shirts and hats, and fit into the younger, ...