I asked my boyfriend for the Love pendant for Christmas. We used to live in Newport, so I've been in their store a couple of times and already knew the products were high quality. On Christmas morning before I opened the package, he said he couldn't believe how beautifully they had wrapped everything (without him even asking). They also sent a jewelry cleaning cloth, two nautical flag magnets as a thank you "bonus" for ordering (in my boyfriend's initials), and an actual handwritten thank you note to him. This is a first class operation from start to finish. The product itself is even prettier than on the website. Thank you, Style Newport, for exceeding customer service...
Read moreShopped here over the Summer and loved the store! The service was great! We bought 2 Brummel bracelets and sadly 1 was lost recently. I called and ordered another one with a super helpful woman and received it today (1 day later!) all wrapped and beautiful, accompanied by a free key chain and friendly note. These guys are THE BEST! Highly recommend to everyone looking for beautiful jewelry and fabulous...
Read moreI am very pleased with the customer service I’ve received from Karen! She is very polite and understanding of my situation. My fiancé purchased my charm around 8 years ago, and I recently noticed that a piece of the nautical flag was missing. She kindly gave me my options, and shipped my new...
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