Newton Falls Shop 'n Save — Local services in Newton Falls

I can no longer safely shop in this store. Every single week there are flashing and strobing lights everywhere in the store. Multiple times I have encountered the SAME flashing lights the very next week. Once it was a MONTH before that particular panel was fixed. I've contacted corporate before about this issue, which they promptly replied with a "talk to the manager" rather than run any kind of interference themselves. It's hard to talk to the manager when they are either a) never there when you are, and b) fighting through auras and trying not to have a seizure and die on their floor. It is very much not worth the potential injury.

Beyond that, the store is just a mess. I'm constantly finding rotten and moldy food in the produce section. None of which lasts as it should. The meat is old and poor quality. And for general groceries there's just not much of a selection. The deli counter is about the only nice thing, with quality meat and kind and helpful staff that works there. The rest of the staff is hit or miss. There are some very nice ones and then there are some that very clearly don't want to be there. I've noticed though between overhearing conversations and talking with some of the better staff that it's clear that management is an issue in more than just their lack of maintenance. There have been so many times that staff have been made to work long hours without even the smallest break, let alone getting to go to lunch. Quality service starts from the top down, and in that this store has failed epically as far as I'm concerned.

After my last visit, I decided to "order" the same exact items from Giant Eagle to compare prices and it was the same cost. (GE was actually cheaper, but without the sale savings it was the same.) If I'm going to pay the high price of groceries, I may as well get the selection of a larger store. Oh, and no flickering lights trying to...

I have no idea how this place is well rated, unless it's changed throughout the years. Moved here less than a year ago and this is one of the closest grocery store near me which was convenient. As i kept on visiting the store I've learned that you can only buy food if you are planning on using it in no more than 3 days. Cheese, fruit, meats go bad very quickly. Some food is expired especially food that doesn't seem to be bought often. And fruits and vegetables not only go bad quick but they taste terrible or with little flavor at all. The only thing i suggest from here is just the avocado. Here is an image of how bad their fruit is, a watermelon i just got yesterday with terrible flavor. Also they need to update hours online, got there at 7:50ish on a Thursday and they were announcing the store would close at 8 when online it says they are...

The food is fine, produce is passable. Customer service from a management standpoint is severely lacking. Starting 30 min prior to close they shut off the cold case lights and start with relentless closing announcements. Heaven forbid you have a last minute need, they lock the doors 10 minutes early. I get wanting to get your staff out as quick as possible after close, however turning away customers and chasing them out so early is just poor business etiquette. Do better for...