Our family had the most pleasant experience with Lazzoni furniture. Since the minute I walked in and met Irem, the sales manager, until the time our custom-made furniture arrived at our house and was installed, it was an exciting journey. You can hardly find it these days. Irem is a very knowledgeable and welcoming person who helped me make the right choices regarding materials, colors, and design while staying within our budget. She offered multiple options, thought a few steps ahead, was never pushy, and made the whole process a joy. I loved just coming into the store and enjoying a cup of their excellent Turkish coffee while discussing options for our dining room and bedrooms.
The whole team at the store was excellent. And the team that came to install the furniture was absolutely fantastic. Everything was professional and efficient, and the results were perfect. We are still expecting the second bedroom furniture to arrive, as we ordered it at a later time. In the meantime, I am adding a couple of...
Read moreBy far the best furniture store ever, especially after my terrible experience with Ashley. Pros: high quality built, elegant, modern style, tons of options. Special thanks to Roy who helped me to design my new home. The store was supposed to be closed at 6 pm but he stayed with me to finish the design till 8 pm. The team is definitely so dedicated and more importantly very polite and helpful. Another special thanks to Umut for helping out the finance and all support from day one to delivery. He stopped by on the day of delivery and made sure everything running smoothly. The employees assembled the furniture so professionally and did a clean job. Cons: none! I highly recommend this store. I'll buy the outdoor furniture again from Lazzoni. I finally feel home sweet home now...
Read moreThere are no words to express my gratitude to the Lazzoni staff in the Newton, MA store for the exceptional customer service extended to us in the purchase of a wall system for our home in Maryland. They literally trucked the entire system up to Maryland with a remarkable Technician who arrived on a Tuesday afternoon; and half way through the installation realized he was missing 4 brackets. He left on Tuesday evening and went back to New Jersey to retrieve the parts and arrived on Wednesday afternoon to complete this wonderful addition to our home on Christmas Eve! This is without a doubt the best customer...
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