Milano Jewelry — Local services in Newton

After my husband surprised me with a classic and elegant engagement ring, I chose to surprise him in turn with a beautiful 18k gold wedding band. George made the ring and shared videos of the creation process with me. The footage includes the melting, shaping, and polishing of the ring, as well as photographs of the finished masterpiece in its ring box. This was an incredibly special experience—I had not asked George to record the creation process—he chose to do so after hearing the story behind the ring. When I surprised my husband with the videos and then the ring, he became extremely emotional. My only regret? In my eagerness to surprise my husband, I’d been sneaking around with a sizer and did a hatchet job with the measurement of his finger. George was wonderful in that regard, as well. We brought the ring back and George increased its size for no additional charge. My husband and I were both beyond impressed by George’s skill and professionalism. After the excellent experience with his ring, my husband chose to have George create mine as well. We adore our rings and are proud to wear them. They are stunning in their perfect simplicity. Exceptional symbols of our commitment to love one another eternally.

We recommend George to anyone searching for top notch customer service from a skilled artisan who deeply cares about his customers, incredible turnaround time, and the creation of classic,...

I recently had the pleasure of visiting Milano Jewelry for watch resizing, and I must say, George's service exceeded my expectations. From the moment I walked in, I was greeted warmly and professionally. George took the time to understand exactly what I needed and was diligent in finding the perfect fit for my watch.

His expertise was evident as he handled the resizing with care and precision. What impressed me most was his friendly demeanor and knowledge about the products and services offered. He patiently answered all my questions and provided transparent pricing, ensuring that I felt comfortable throughout the process.

George's commitment to customer satisfaction and fairness in pricing truly sets Milano Jewelry apart. I highly recommend their services to anyone looking for exceptional quality and a personalized experience. Thank you, George, for your...

A friend and I recently discovered MILANO JEWELRY in Newton (Auburndale) and were thrilled with the outstanding customer service we received. George and Nora are warm, welcoming, professional, accommodating and patient. They were able to order a ring my friend had been wanting for years, it arrived in a few days and is perfect. All repairs and ring re-sizings were done quickly and correctly and they (also) serve a great cup of tea! We're happy to support a small, local business who does excellent work and we recommend MILANO without...