Starbucks — Restaurant in Newton

This particular Starbucks was a nightmare. I went in for one thing - one of those square cardboard containers of a pot of coffee. The kid behind the counter didn't even know what that was. He found someone who did, but neither of them could find it on the cash register. Then they had to find a third person who knew where the containers were in the store. This person started the coffee and came back to tell me it would be ready in 15 minutes - a fact nobody was able to tell me beforehand. I was irritated but patient. The worker stopped to offer up a quick prayer. They had trouble assembling the container. When they brought it to me, it was leaking. The worker said they couldn't handle it, and left to do something else. I think it was the manager who reassembled the leaky container. Finally I left. As i was carrying it into my class, the bottom broke and the bag with the hot coffee came out. I found a caraffe in the kitchen, but as I tried to pour the coffee into it from the remaining bag, the coffee gushed out and burned my hand. Really burned, leaving a blister on the back of my thumb.

All in all, a terrible experience. I do not recommend this particular Starbucks. The staff was vastly under-trained and poorly managed. Thanks for reading my...

Protip: Be aware that this Starbuck's is close to a major highway access and intersection, so rush hours are going to be a stopoff for commuters. There will be a line, account for extra time.

What once was a gas station/mechanic's shop, then became an empty lot, then became a coffeeshop that gave a sleepy suburb a place to drink decent coffee and blog about your feelings.

Starbucks has a very consistent product, so attempting to describe the coffee products may be a little repetitive, so I'll focus on the physical space and customer service.

The customer service was excellent, baristas who have developed the thick skin of dealing with the general pre-coffee public can be tough, and they pull it off wonderously.

The parking tends to be plenty enough, but there is no drive through, so be prepared to wait in line during rush hour. Seating is available outside with enough greenery to produce a inviting visual pleasance. Overall, I recommend this Starbucks.

Starbucks, in comparison to other large companies, tries to be sustainable. Be aware of this when picking...

Typical friendly Starbucks staff. The interior and exterior are GENERALLY picked up and cleaned promptly, and the coffee and food are comparable to other locations.

I ordered a breakfast sandwich the other day. I sat for around twenty minutes before I finally got up to see what was taking so long. It turns out, it had been sitting there for most of that time; they never called my name. The sandwich was so cold inside, I have to think it was never heated properly. They had no way to reheat it, and they couldn't replace it because they ran out. They were nice about it, and gave me a gift card for another one.

The worst aspect to this location: they have a metal sink with a sliding lid, from which they scoop ice. Some of the staff slam the lid open and closed; it is incredibly loud and jarring. For this reason alone, I would never visit this location to sit, if it were not a five minute walk...