USA Nails — Local services in Noble Township

The lady that owns the place along with her husband is rude and doesn’t listen when I have asked twice before to schedule an appt for the following day because they do not schedule ahead of time for appts prior to wanting an appt in two days so I call the day before. I would not have scheduled my appt on the days I work in the afternoons and I get a call the same day I scheduled the appt but it was for the following day and she calls me that day “you don’t come” Huh? I did not schedule for today I told her I scheduled for the following day because I was working during that phone call from her and she said I scheduled for today. NO I did not. I have tried being myself and personable with her and her husband but she has never been personable with me but anyone else that comes in she is nice and asks about their life and kids. Never have I been treated nicely except her husband. I have no idea what I have done to be treated this way. I am very pleased with him and doing my nails but I believe she is not professional. She takes appointments by phone numbers and I had to cancel appointment due to a car accident and I called seven times after they had opened to pick up the phone to let them know that I wouldn’t actually make it for that appointment due to my accident. Not once did she pick it up at the 7 times I tried calling and she knows exactly what my phone number is and she refused to answer I didn’t want to be called out that I didn’t call to cancel my appointment that was at 6 o’clock she blatantly ignored my phone call so I called the mall office had them deliver a message to her to let them know and I would not be coming to my appointment. Husband does a great job but she could use some kindness in her life. I am a professional as well and a small business owner and I do not treat my...

I always have Dan do my nails With him leaving I had his replacement today to fill acrylic this guy was so rude to me over the length and the polish was so thin it needed three coats he got up twice bc he was so mad throwing his glasses down telling me I talked to much when I never talk to him unless he asked me a question he gets his phone out to try and translate the language barrier and what he types made no sense witch made him even more mad shaking his head and talking to the other worker's in there language I never had a problem with any other nail person over the length I need them shorter to do my work. When I told him I wasn't coming back he said thank you. I never raised my voice with him for the price they charge and my drive bc I live in west unity I will find another place to spend my money and not be treated...

The best place in Defiance to get your nails done! The owners are Nancy & John. They are always so pleasant and sociable. It’s only the 2 of them working there, and they work amazing as a team! They handle a lot of clients and do their BEST to work in clients last minute and regular scheduled appointments. They are always great at getting my appointment scheduled for the same or next day. They work hard to make sure you get your scheduled time when you walk in. They do amazing work! I don’t go anywhere else. Before I found them I had a few really bad experiences. Now I always have them do my nails. Never had any issues. And check out how freakin’ stinkin’ cute my Christmas nails are! They are both so talented! ❤️ thank you Nancy for the cute...