Lou's Thrifty Way — Local services in Norfolk

I am new to the area, having moved from out of state, and I haven't experienced a store like this since I was a kid (a long time ago!). I was greeted by a friendly fellow who offered me a cart as soon as I entered the store. Another employee welcomed me as I worked my way toward the meat department. The selection and cuts of steak were outstanding, confirming what I had been told by locals. I also purchased some beautiful, thick cut pork chops. Prices are reasonable. A little more than what I expect to pay elsewhere, but worth it for the quality. I was again amazed at the register with the very friendly cashier. AND the bag boy (do they still call them that?) offered to carry my purchase to the car for me. (I didn't think anyone did that anymore). I had one slight problem. The line for the deli was long so I chose to purchase a prepackaged deli meat. When I opened it at home, it had a bad smell and I looked at the expiration date. It had expired a week ago. I returned to the store and they quickly refunded my money, and were very apologetic. I then went to the deli and had some fresh oven roasted turkey sliced for me. Once again, a friendly and happy employee assisted me. It is readily apparent that employees are happy working there and they want customers to feel welcome, valued and well served. I will definitely be a regular customer...

I'm new to the area & wanted to try a different grocery store. First walking in, I loved the small town feel. I was impressed with their produce section. I do wish they would have more gluten free items. The only thing I came across was pizza in the freezer section. The next morning when I was about to make my husband's lunch I noticed the packed meat was expired. Later that day I went back to see if I could exchange it for a new one (I had my receipt & the meat was unopened), but a gal came over & said they don't do returns on meat. So in the garbage that went. Now I come here to write a review & I came across someone that said they had expired meat too, but they could return it?! I guess lesson learned to check dates when in...

Best place in norfolk nebraska to get your meat.. After you pay for your items, the employees carry your bags out to your car for you.. I would rate this place number 1 for their kindness Of their employees. I love to shop there because it's a smaller store and family owned.. You can't miss it. It's the store on 13th street with the tallest American Flag. You can literally see it from blocks away. Lou does a lot for Norfolk VFW post 1644. So if you are a veteran I would highly recommend that you shop for all of your groceries at Lou's...